Xfinity Store by Comcast

Category: Internet service provider

Address: 219 Daniel Webster Hwy, Nashua, NH 03060, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Avinash Eaga

Aug 5, 2022

My agent was so dumb. I had to ask/request everything at least two times to get it correct.

Brian

Jul 17, 2022

Not necessarily with the Nashua location but with Xfinity in general. My internet has been screwed up for a week and a half. I have had a technician come out and find out that there were so many issues with my account other than the internet flickering in and out. He fixed all of the other issues except for the internet flickering in and out. I have called customer service everyday since to try and get somebody out to my place to try and fix it again, they cannot seem to get somebody out here as soon as possible, as in the day after I call, saying that this is the only closest appointment available. You’d think they’d try to resolve the issue immediately instead of 5 days after the phone call when this issue has been going for a week and a half. I have tried to call this location and several other locations. The number they provide for the individual stores goes to the help center in India… for all of the stores. Not exactly helpful. Totally unsatisfied with my service and will be switching providers. Unacceptable

mr&mrs Mastrullo

Jun 11, 2022

It's taken me a couple months to post this due to not having the time. But, Stacey Patterson and Nick Vendt are amazing. I went to the Lowell Xfinity because my phone just stopped working. The screen would turn on but that's it. When I went to the Lowell location two guys didn't even take my phone they just looked up my account and said I could either pay $450 to pay off my phone and upgrade or pay $200 for my insurance. I just had a baby three days previous and didn't have the money to do either option. I left in tears. Then knew there was no way that something couldn't be done. I went to the Nashua store and Stacey and Nick had it fixed in not even 5 minutes. All it needed to be done was factory shut off so an update could be done.

Carol Sheehan

Jan 8, 2022

Have no idea what they are doing. Outright lied to me stating all my phones had protection plans. While there I looked at my account and it said my phone didn’t have insurance on it. The employee turned the monitor around and insisted they were all insured. I pointed to my phone and his answer was no that of course my phone was insured because I “brought it with me”. So I would still be walking around thinking my phone was insured. Rude and clueless. Don’t even get me started on the “Free Netflix” Tried to rectify issue online have been waiting over 5 hours. Started out 274th in line

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Questions & Answers

what is the phone number directly to the store?

Kevin McNaught | Sep 6, 2018
Peter S | Sep 5, 2020

They only give the 800 no. And no one talks to you.

Why cant I just speak to somebody?????

Jason B | Sep 6, 2019
Roberta Metalious | Sep 5, 2021

Worst system ever. You can't call any of the stores directly. If you want to know if they carry a certain phone, you have go to the store. Otherwise, you call the 800 number and they ask all the unnecessary, ridiculous questions they possibly can and the end result is you can't get an answer from them as to whether a certain store carries a certain phone or not. Don't waste your time. Just go to the store.

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Can I return Comcast equipment such as cable boxes to this location?

SHERI DAVIS | Sep 6, 2019
John LeMaire | Sep 6, 2019

Absolutely! Can even schedule and appointment to do do

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What is the direct phone number for this service center. I do not want to have to drive there if you don’t have the product.

Brenda Falardeau - Caunter | Sep 6, 2018
Emi Sullivan | Sep 6, 2018

They do not have one; you have to call the 800 number unfortunately

What time do you open on Saturday

Louise LaBarge | Sep 6, 2017
ARTHUR DUCHARME | Sep 6, 2017

I believe it is 11am

Can I just walk in or do I still have to make an appointment to go to the Comcast store?

lisa schaefer | Nov 9, 2021
Harvemed Harvemed | Nov 9, 2021

Walkin

Can I drop off tv box here

Paul Maillet | Sep 5, 2021
Keith Fadden | Sep 5, 2021

Of course you can

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can i exchange my old modem for a new one at the xfinity store in nashua?

tracy 3/28 | Sep 5, 2020
Marjorie Allard | Sep 5, 2020

As long as it's from xfinity

Is this open today

Joanne Perez | Sep 5, 2020
Goose Ortiz | Sep 5, 2020

Yes

What is the channel numbers for hd channels in Hudson NH

Raymond Turcotte | Sep 5, 2020
Emily Burnette | Sep 5, 2020

Sorry live in Nashua

My connection to the cable box has a loose connection, I believe. The image flickers and now I have no image. I've tried to tighten all the cable wires but that did not work. What should I do? Thank you for your help, Cindy

Cindy Smith | Sep 6, 2019
toddgoes13 | Sep 6, 2019

Try to change your hdmi wire from the port it is in to a different one.if that doesnt work try a new hdmi cable

Why doesn't Xfinity work with Google maps to load the right locale for Manchester? Walked in the rain with Smartphone trying to find the store. Finally asked at a bank and was told store was at the Mall of NH and that this happens all the time!

Randall Neukam | Sep 6, 2019
Emily Burnette | Sep 6, 2019

Not shure why your phone giving you bad info I just asked Google were Vomcadt Xfinity is snd went right to it maybe it is your phone ,make shure you Google in updater and try again when I put it in my phone it showed the closes to me house and that is south Nashua but I picked Manchester and no problem

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Can I receive a copy of my monthly bill?

ratter531 | Sep 6, 2019
Emily Burnette | Sep 6, 2019

Yes and you really don't need it to pay ,they bring it up on their computer

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Can I purchase the xFi pods at this store (Nashua) are they in stock

Jack Wolber | Sep 6, 2019
John LeMaire | Sep 6, 2019

Can also purchase online at xfinity.com/xfipods

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How much will it be to set up camera in my house

R Roman | Sep 6, 2018
John LeMaire | Sep 6, 2019

39.95 + 9.95 for 24/7 recording monthly and 99.95 for the camera one time

Are Easter hours different?

D | Sep 6, 2018
Rochelle Marchant | Sep 6, 2018

Closed on Easter

Should you make an appointment with someone before going ?

Kathie Lavoie | Sep 6, 2018
H Foley | Sep 6, 2018

No appt, necessary

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Can I go to the Nashua xfinity store if my account is in Massachusetts

Mike V | Sep 6, 2018
H Foley | Sep 6, 2018

Yes

Do you take back equipment that needs to be returned?

Lynn | Sep 6, 2018
KnyaZ33 | Sep 6, 2018

Yes, they do that. I returned my modem/router there few month ago

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Are u opened today for jan 1

Reddy Jai | Sep 6, 2018
H Foley | Sep 6, 2018

No

How much is your internet?

Pamela Giddings | Sep 6, 2018
Peter Uliano | Sep 6, 2018

This is a venue to ask locals a question not the store itself. Call them up as i am sure they have different speeds etc.

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