United States Postal Service

Category: Post office

Address: 8 W Silver St, Westfield, MA 01085, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–1PM

Reviews

Jennifer Williams

May 9, 2022

100% useless westfield office, looses packages and or says attempted to deliver but never did. Head post master I Westfield SUCKS and will blame you instead of admitting the messed up.

Ben Griffin

Sep 14, 2021

Sure. They collect the mail and send it out. But they’re not very friendly and when you ask for anything it’s like you’re putting them out. They may still have “the least expensive postage I’m the world” but I’d rather have better service than what you get here. It’s worth the drive to go to a different branch if you prefer working with friendlier folk.

Mateo Torres

Aug 18, 2020

Worst delivery ever if only there was a way to avoid their service! Always give me my neighbors mail or them my mail, have too many problems with my packages like the left one in wrong place and it was sitting outside in the rain, they make up excuses why my package couldn’t be delivered but when I go to the office they say I shouldn’t have a problem, plus I live literally 45 seconds away from the post office!! Completely unprofessional! There’s been several times I ran into rude unnecessarily rude employees that I had reported the incident too! My packages come with specific directions that are available to the carriers! I guess they have no standards for work ethics......I am adding to this review by including that they removed their local number from Google and i would infer its due to all the problems they have caused.

Matt Frazier

Feb 28, 2019

People that work here are garbage. Miserable isn't the word. Also, don't ask any questions. Ive never sent anything certified mail before and and filled out one section wrong on the paperwork and they treated it like I should have left the post office and killed myself right away. If you hate your jobs that much just quit, don't treat every customer like a moron. You get paid good and get good benefits, cry me a river.

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Questions & Answers

Do you sell envelopes for shipping 11x14 certificates? How much would one cost? Thank you.

Jamie Barnes | Sep 5, 2021
Lilly Acosta | Sep 5, 2021

They do! I think is $2.99 to $3.99 (with bubbles) if i'm correct plus the service based on weight, etc. If you still want to buy an 11 x14 envelope, I suggest you to go somewhere else like Dollar Tree or Ocean State Job.

Do they process passport?

Jackie Brusa | Sep 6, 2019
Ruth Shokov | Sep 6, 2019

Yes they do, they have a specific time slot for passports during the week, and by appointment on Saturdays, you can make the appointment online.

do i need an appointment?

Maria Delmonte | Sep 6, 2018
Tom Curran | Sep 6, 2018

No

Can I get a passport card here?

Leon Cruz | Sep 6, 2018
Tonia Martins Williams | Sep 6, 2018

Yes

Is the Post Office open today?

Maria Rodriguez | Sep 6, 2018
Tom Curran | Sep 6, 2019

Yes

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