Address: Allendale Shopping Center, 5 Cheshire Rd, Pittsfield, MA 01201, USA
Phone: +14134455858
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: Closed
Troy Mancini
Tried offering a third of the price on a macbook pro i have and ended up having to wait a weekend just to get it back because they took so long to get back to me. As far as trade ins go would not recommend! Gamestop would probably offer more…
Jake Brescia
Everything started off fine. Brought 2 Macbook Pros for repairs on a Friday. One needed a keyboard, one needed a battery. I was told that they would be ready Monday, which I said was great because they’re both work computers and I depend on them! Next thing you know Monday comes and goes, then Tuesday, and I get a call that one Mac is ready but the other has been damaged, requiring an entirely new Logic board. (The tech damaged the touch-ID, bricking the laptop) They acted like they were doing me a favor, saying “we’re going to replace the logic board at no extra charge.”….I should hope so, you broke it! Not only that, when the logic board is damaged, the hard drive is also useless, so they had to try and transfer all of my data to a new hard drive. Long story short, it was an entire week to get my “one day repair job” complete by these “pros.” No discount offered, no apology when I came into the store. I lost a weeks worth of working time, which could be equal thousands of dollars, not to mention the time it took me having to re-login to all of my accounts and re-download software that couldn’t be transferred. Gave 2-stars because the one tech on the phone was at least apologetic at the time he called me to let me know. But that’s about as good as this review gets. Save your time and just go to the Apple Store in Albany. They’ll get you in and out the SAME day for just about anything, and if they ever mess up or break your equipment I KNOW they won’t still charge you.
Chrissie M
Absolutely wonderful. I dropped my phone for the last time and I was able to get my screen replaced within an hour for an iPhone 11. It has been cracked since the summer so, to have it fresh and new again is a whole new world. I was also able to get right in and not need an appointment. The only downfall is that they aren’t currently available on weekends so I had to send multiple family members to drop off my phone and pick it up because my hours don’t coincide with theirs at all. Either way I’m extremely happy and everything works perfectly! I’m ecstatic that it was done in a day and I didn’t have to travel miles to the nearest Apple store to have it fixed.
Adam Scheck
When you walk into the store, you see a wall of Apple Service Awards since 2011 (I believe). They called me once they found out the issue with my computer and I was able to pick it up THAT DAY. They are fast and easy to work with. They also tell you all of your options with prices up front. Also, they have Apple accessories. I picked up a new charger while I was there! Overall, Mad Macs should be your go to store for any Apple servicing or purchases in the Berkshires. Highly recommended.
Thanks! Your review is awaiting moderation.
Hi KK- We do not accept them- they are only usable at Apple stores or online. WE will have he new iPads they just have nit shied from distribution to us just yet. Hopefully next week. Thanks, Scott
Sorry for the delay- Had No idea these questions were here! Yes we are on North until at last the end of April- 445-5858 Thanks!
I'm sorry iPad batterys re not serviceable part. If we can be of further assistance please call the store at 413-445-5858 Thank you!
Hello- Sorry we do not sell the Apple Watch therefore we do not carry accessories other than occasionally a charger for them. Best, Mad Macs.
Hello- This is something we have done but it is on a case by case basis and depends on what the actual issue is. I recommend calling the store and speaking with the service department please. Best, Mad Macs 413-445-5858
Please call Apple first. If they say you need service then come to us. Best of luck, Mad Macs
Hello Debra - We deal with all kinds of technology. This is absoluty something we can do. We are open M-F 10AM to 4Pm. Best, Mad Macs
Yes - All Models. Some units need to be mailed in. Best to call in advance! Thank you
YEs- Most batteries are $49 installed. PLease call for an Appointment or visit our website at madmacs.com/iphone
Yes we can! We ar ethe only authorized iPhone repair in the county!
Most Batteries are $50 installed. Thank you
We have some Sonos Demos units and we stock certain items. Thanks!
Come on down and ask for Nolan-He does our game console repairs. Thanks
We do- it would need to be inspected before we wll give a price . Thanks
Yes indeed! Come on in we would be glad to help!
If its an iPad most are mail in exchanges- but we can facilitate it indeed. Other brands would need to be looked at. Thanks!
Hello Nan- Yes we moved to the Allendale Shopping Center located at 5 Cheshire Road Ste. 7. We are right next to Rite Aid. Thanks, Scott
Hello Anna- Yes absolutely- We do Mac and PC repair- Come on down we are open till 5:30- you may have to leave it FYI. Thanks, Scott
Hello Jason- We actually charge $10 more- $39 because we are hit with a battery recycling fee. Thanks- Scott
Hello Luis, We are currently in the process of seeking authorization from Apple to repair screens in house. We expect this to happen in the next few months. In the meantime we are authorized at this time to perform "Mail In" Services. The cost for that device is normally $169.99+Shipping and Tax. We would need to examine the unit further in order to determine the most accurate cost. To make an appointment you can stop by the store of visit our web site at madmacs.com- and follow the service/ iPhone link. Thank you, Scott
We are happy to set you up with some one on one training. If Word is not working properly that is actually service not training. Either way we are glad to help. Please call the store or come in. Thanks.
We have done consoles in the past- Its a matter of what is wrong with it and if we can get parts. Your welcome to bring it by and we can have a look. Thanks!
Sorry for the delay- Yes we do- Please call or visit our web site for an appointment! Thanks! 445-5858 Also If you go to Staples it will VOID your warranty! They are not Authorized for any Apple iPhone or computer services!
Sorry for the delay- Yes we do- Please call or visit our web site for an appointment! Thanks! 445-5858
Yes please bring it by for a look!!
We need to see the unit before we can give you the pricing. Please stop in the store with it! Thanks!
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.