Hertz Car Rental - Quincy - Southern Artery

Roger P Wheeler

Tried renting for Uber and it was very difficult to get a car or straight forward answers. Young lady at the front desk was not knowledgeable about the product they had and was giving very generalized answers to questions about insurance. My experience here was to stay away from this variables on the insurance issues and I felt it wasn't set up to help the driver. There is also no inventory control and almost all their vehicles were on a hold or not operational. Do your homework before you go here.

Lucas Abdão

I had a reservation for a Tesla. I waited for more than 43 days. They just call me less than 3 hours before in the same day of the reservation and just canceled my reservation. They didn’t answered about when I can rent the car. I’m so frustrated. I had a scheduled for the car and I lost that. I expected more respect as a costumer.

Sonya Codero

The truck I got was almost brand new, ran great and had no issues. Jay and Jirrell (sorry if misspelled) were extremely helpful when I returned asking for further help with a receipt. Everyone I dealt with here was pleasant and I had zero problems.

Eryk Deoreo

I showed up at my pickup time on Saturday to pick up my car. Turns out someone drove a car through the place, well after 20 minutes of waiting, it was clear no one was showing up. We called customer service and after 45 minutes on the phone, they told me it wasn’t their problem. Mind you, I needed the car for a 4 hour trip, no one called, texted, or emailed to say the place was closed or to change our reservation. They did the same thing to the two other people that were there waiting. This is t the first time I’ve had a problem with hertz either, but it was the last time I will ever book a reservation. I will gladly hand over more money to any other rental car place.