Massachusetts Department of Transitional Assistance

Yazmin De Leon

Horrible! He discriminate me , he told me that I spoke English with an accent. They are very rude and unprofessional .

Mohammed Khairallah

Very nice manger and nice worker

KPS

If you take advantage of the full spa treatment and the yoga classes it kind of offsets the half goat half human female working the desk....maybe if they treated these people good instead of bad, they wouldn't have reason to better themselves. Tough love. I hate it to. But I deal with it. Until I'm done. Hopefully soon.

Heather McGovern

I will begin that I was the first one in the building, went through security with ease. Filled out the sign in sheet and went promptly to the check in window, I let the receptionists know I was there for an EBT photo, as I was already approved for emergency benefits and was in a rush, hence why I was there so early! So they printed out a little sticker and I was officially checked in and ready to go at 8:12am, the receptionist told me that EBT didn't open until 8:15am, so I only had to wait a few minutes. I sat down, THE ONLY ONE IN THE WHOLE PLACE mind you, and waited as I watched another woman who worked there laugh and chatter with the receptionists for 20 minutes. Same woman must have decided she better start working and mosies on out of the receptionists area, walks past me, and unlocks the EBT door. Sits in there another five minutes and then finally comes out to call my number, not even making eye contact. No smile, no how is your morning, just rude. I get it if you're not a morning person, but I literally just watched her laugh her ass off in the other room and have a great old time, then treat me like I'm an inconvenience?! Despite this paragraph, I'm not usually one to complain... but I am uncomfortably 34 weeks pregnant, just moved here from out of state, trying my hardest to make a better life for my family and I. The least you could do is greet me with a smile...