Verizon

Greta Wires

Went there and ordered a phone last week. The sales representative ordered my phone in the wrong color and wrong address. Was disappointed, but no biggie. Went in to Ask more information and was having issues setting it up, and a different sales representative, Tony helped 10 minutes before closing! He did great!

Patricia March

Lindsey was very helpful. Couldn't have been nicer. Took the time to go over my phone showing some things I didn't know. Thank you Lindsay!

Jennifer Nicholson

The people are very nice & Ang the manager felt bad for me just standing there waiting for an exchange so she helped me even though it's not her job as manager. Both reps we had while buying our 2 newest phones were very nice. It is a lengthy process which drives me insane, but they were very helpful.

Trenessa Smolleck

I am so frustrated with this store and Verizon Wireless in general, and would warn caution to anyone shopping at this location. When my husband upgraded his phone in October, two representatives at this location pitched to us and convinced us to upgrade our plan and open a new line of service (which would never be used) in order to get a device promotion. They assured us that after a couple of months, we could call the "Loyalty Team" and cancel the unused line (for which we are paying $30 a month) and maintain the device promotion on my husband's phone. After speaking with customer service for nearly two hours today, I have come to learn that the reps at this location blatantly lied to us. We are unable to cancel the line without canceling the device promotion and immediately owing the entire cost of the phone. So over the next 2 years, we will pay $720 for a phone line that has NO PHONE attached to it and will never be used. The representatives at this location knowing lied to us, knowing we would never be able to cancel the line, solely to make the sale. I won't ever shop here again, and I'll be steering family and friends far away from this location. I probably sound like a Karen, but the frustration and anger I feel over this situation is immense! Lesson learned. This location doesn't care about ethics or legitimate customer service; instead, they only want to make a sale .