Kay Outlet

Category: Jewelry store in Orlando, Florida

Address: 8166 Vineland Ave Ste. 910, Orlando, FL 32821, USA

Phone: +14074651686

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Y top

Jun 8, 2022

I visited this location while on vacation made a purchase to find out when I got home finance charges made the item double then its being sold for. They got me twisted. I feel like they tell you anything for the sale. Joke on you because as soon as got home they got it back. NOT HAPPY TOOK ANNIVERSARY GIFT BACK! HAPPY I DIDNT' HAVE TO GIVE MY FIRST BORN FOR THE ITEM.

Rodrigo Santos Silva

Apr 20, 2022

Their service is simply the best. I have a watch manufactured by HStern. Their closest store for me would be in NY. This model in particular requires batteries and I needed to swap for new ones. I was pointed out that this store might be able to resolve my situation. Mr. Abdallah, their watch expert is simply a genius. In a very efficient manner he was able to bring my beloved watch back to life. Their service is top notch, the store is very pleasing. I will come back to them for my future watch needs.

Keysla De León

Mar 31, 2022

Where do I begin!!! If your looking for engagement, anniversary, wedding or just because please let Maricruz help you!!! She was absolutely superb and has extensive knowledge of the jewelry. Kay’s jewelers is very lucky to have her! Thank you thank you & thank you! We traveled all the way from Miami,Fl to see her and we definitely will be back!

Steve Gordon

May 25, 2021

I can't say enough about this store, their friendly & helpful staff to their Store Manager, Lisandra Gonzalez, she is simply amazing! She has been helping us every step of the way since my boyfriend purchased some jewelry for me about a month ago. My ring had to be sent out to be sized & when it got returned to the store, we noticed that it was missing a diamond. Lisandra Gonzalez had my ring shipped out that day with a rush on it. When it returned the 2nd time, the same diamond was still missing. She immediately called the company and spoke to them directly about the problem, she then gave me a brand new ring & said that it will be sized tomorrow so that I can pick it up tomorrow evening. She made a rather frustrating situation into a very pleasant experience & handled it with extreme professionalism. We will continue to go back to this store for all of our jewelry needs! They are literally the best jewelry store staff I have ever had the pleasure of working with.

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Questions & Answers

Can Kay Jewelers Outlet appraise jewelry if it was purchased somewhere else?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet can appraise jewelry regardless of where it was purchased. Kay Jewelers Outlet offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers Outlet’s website.

Can Kay Jewelers Outlet repair jewelry?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet do jewelry consultations?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers Outlet inspect jewelry?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers Outlet repair watches?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet clean jewelry?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet can professionally clean jewelry for free.

Does Kay Jewelers Outlet personalize existing jewelry?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers Outlet?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, diamond trade-ins purchased at Kay Jewelers Outlet are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers Outlet repair a ring?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet engrave jewelry?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

How long does it take for Kay Jewelers Outlet to resize a ring?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Kay Jewelers Outlet can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers Outlet resize a ring?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay Jewelers Outlet?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

No, most Kay Jewelers Outlet locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers Outlet replace watch batteries?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers Outlet for restoration or repairs if it was purchased somewhere else?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay Jewelers Outlet do custom jewelry design?

Kay Outlet | Jul 7, 2022
Kay Outlet | Jul 7, 2022

Yes, Kay Jewelers Outlet can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers Outlet can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

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