New Penn

Chris Reymaniak

My vendor has used New Penn to ship product from PA to New York through the Newburgh NY terminal. This shipping company is the worst I have ever dealt with. They loose pallets, have our product just sitting around until I call can complain. Then they will tell you it is on its way and it is not. I have had to go to the terminal and pick up the product. This incompetence should not be rewarded with any future business. I have asked my vender to switch my preferred trucking company.

Chris Bolcar

New Penn LOST our $48,000 pallet during shipment!!! Whats worse is they cannot tell me how it was lost. The response we received from the terminal manager Steve was "I am sorry to report. Freight has not been located." That answer is just not good enough and is lackadaisical. I was told by New Penn that they do not scan and keep record of pallets leaving their terminal and that they simply do not have that technology. How are you supposed to trust a trucking company that doesn't even know what is on their trucks? We used to be a loyal customer but now our company will never use New Penn or YRC again. If you value your shipments I would highly suggest against using them.

Steve R

Fast and easy delivery to my company.

William Jones

Horrible Horrible Trucking Company!. They had a delivery for me at their terminal 14 miles away on 9/13. I told them that morning how urgent it was and needed it delivered anytime on 9/13. They never delivered after I talked to Angela their and she assured me it would be on the truck and delivered. So I call this morning and talk to the dispatcher Charlie and he starts giving me the run around. So, now I have to go over and pick up the item myself. They have no sense of urgency and could care less. BEWARE!!! This is the Newburgh NY Terminal.