The Main Line Diner & Pizza Company

Rose Lotito

Bad experience over the past few months here. Don’t know why we went back. First off, I was 9 months pregnant and went here with my husband to eat breakfast. Completely different order came, pancakes I can rip in half (literally). I had the blonde lady fighting with me about my order and refused to give us our money back when I lost my entire appetite. Then with this incident, my father went in to order 3 breakfast sandwiches. All three were wrong, completely wrong, called them up and the same lady said they can’t refund us our money. Can’t even make breakfast sandwiches correctly. Not going back here again. My family has been going here for the past 8 years and up until recently we’ve been treated like sh*t here. Where is the customer is always right? Clearly not at this place. You lost our business, that lady was very nice until the diner reopened from COVID. Maybe she’s over worked but don’t take it out on people that have been coming here for years. No reason to disrespect a pregnant woman either.

Matt R.

Food was pretty good, not the best but far from the worst! Frank (a manager) was very friendly and talkative! He was actually more helpful than my waitress.

Christina D

Was here about 3 weeks ago. Nice homey diner with friendly people. I got the breakfast wrap, it was ok. Mostly egg, I would definitely cut back on that just a little. The food was good and filling, neither of us could finish our plates

Mike Ryan

I give four stars for the food and one star for the service, hence the 2-star result. It was a beautiful spring Sunday and while driving past the Main Line I decided to stop in, I had my mind set on a turkey club. After a bit of a wait I was seated at the booth closest to the cash register. I ordered the grilled chicken avocado club and settled in, getting ready to enjoy my lunch. And then it began... For the next 30 minutes the staff did nothing but complain to each other while seated or standing around in the entry area. They talked about one of the cooks who could not get food out fast enough and how some of the servers had to discount meals due to the slow service. They complained about how busy Easter was (aren't you glad for the business?). They crabbed about some of their coworkers not putting in enough effort or wanting to rotate stations rather than stay where they were assigned. Someone complained about customers who came in later one evening and when they were told that the diner was closed the customer said that they mistakenly thought that the place was open an hour longer than stated. In fact, the pre-Covid hours are still on the door and so I'm assuming that's what the customer believed to be the hours. While I was there a large party was apparently seated in the rear section with a numbers of kids. The server responsible for that area complained about the fact that the kids were messing up the other tables and now she'd have to reset about ten tables. Granted, the adults in the party should have taken control of the situation and I'd probably gripe about it as well but none of this should have been happening within earshot of other paying customers. There was incessant chatter the entire time. This is a dining area where paying customers are seated, it's not their breakroom. When my server finally came around to ask how everything was I told her that the food was excellent but that I couldn't enjoy it while having to listen to the constant complaining by staff. She halfheartedly apologized and then walked away. The woman stationed at the register, Kathleen, acknowledged the problem and was very apologetic and offered to take 10% off of my bill. She also offered a complimentary dessert from another business but since I'm diabetic I couldn't accept. All in all, it's not really a place that will draw me back.