Hilton Vacation Club Mystic Dunes Orlando

Category: Hotel

Address: 7600 Mystic Dunes Ln, Celebration, FL 34747, USA

Phone: +14073961311

Reviews

Angel Rodriguez

Aug 6, 2022

I had been there years ago when it was first built. I was happy to see the updates on the rooms and how clean everything still was. Being a Hilton property, I expected nothing less. We were using the room as a home base while we toured the area. The kitchen was well stocked with plates and utensils plus plenty of paper products. I would definitely recommend staying here!

SteakInMyHeart

Jul 6, 2022

Great people, good food, beautiful grounds, and lots to do! Only complaint would be the walls seem a little thin since we could hear our neighbors at all hours. But since we were out doing the hotel activities it didn't bother us too much. :) I would definitely return.

Carlos Perea

Jun 18, 2022

Extremely pleased with my stay here. Upon arrival it was reassuring to see how thoroughly the guard gate vetted new arrivals. There was an issue on the night of my check-in with the Hilton website not sending new reservations to the hotel but the very helpful front desk agent was able to get everything sorted out in a few minutes. I booked a 1-bedroom balcony suite which was the nicest, biggest, and most well equipped hotel room I've ever stayed at. Two-person tub, two bathrooms, full kitchen and living area, and screen in balcony. It was just wonderful. Loved the huge property to walk around and the choice of 4 swimming pools and several other outdoor activities. Definitely looking forward to staying here again and I've already recommended it to several of my coworkers.

Ellie Hall

May 17, 2022

The entire property is beautiful and all year you have lil lizards and geckos all over the resort (For those not local) the vegetation is well fed and full of life as well. The Dunes pool is by far the best pool even though the terrace looks out to their ponds and fountains. I had a 1 bedroom Deluxe which came with a full kitchen, washer/dryer, a dining area, and living room!! The bathroom was split with the toilet, shower, master sink, and vanity in one section then another sink and the gorgeous soak tub in another~ The staff was very polite everywhere you went as well. The only reason I'm giving four star is because I didn't pay attention to time and the presentation ended up being 5 hours long because I didn't end it and lost the chance to do Adventure Island. Not their fault but it hindered my stay for a bit~ Other than that I loved the stay!

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Questions & Answers

Why can't I reach anyone in the marketing department on your property to refund me? They charged my CC $150 after my stay - unauthorized. We got a CC notification immediately and asked what it was for, they said they would refund us and never did.

Katie Winston | Sep 4, 2021
MA C | Sep 4, 2021

Contact your CC company and dispute the charge

Are pets allowed

Kathy Flakes | Sep 5, 2019
Nathaniel Walker | Sep 5, 2019

Don't know if they are allowed, but people still bring them. I seen at least 20 different dogs there.

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Do they have jacuzzi in the room

Stephen Wallace | Sep 4, 2020
MIGUEL JOSE SALGADO NAVARRO | Sep 4, 2020

If there is a jacuzzi in the room

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Is there mini golf.

Kathy Flakes | Sep 5, 2019
CALLIE BISHOP | Sep 5, 2019

Yes there is a put put course.

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Do they have grills at the villas

Adylee Neil | Sep 5, 2018
Zulma Vasquez | Sep 5, 2018

Yes they have grills

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Is it all inclusive?

Thomas Baeyens | Sep 5, 2018
Leandro P. | Sep 5, 2018

Hi. No, they have no option for all-inclusive in the regular sales channels.

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Does anyone know if the pool with the slide is open now?

Tiff Andretta | Sep 4, 2021
Rosa Pena | Sep 4, 2021

Yes

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What brand mattress do you have at the resort?

Eureka Ross | Sep 4, 2021
Marty Hogan | Sep 4, 2021

https://www.tripadvisor.co.nz/FAQ_Answers-g34127-d254748-t380443-What_brand_is_the_mattress_in_the_renovated.html

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Chech in time?

Terry Robins | Sep 4, 2020
Kim Baker | Sep 4, 2020

Check-in time is usually 4pm to ensure that everything is prepared properly for your arrival. However, if you arrive early (around 3pm) and rooms are available they will do their best to accommodate you.

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I have a reservation on June 20th. Is the resort open and are all amenities available? Like is the pool available?

Mike Stump | Sep 4, 2020
Dusan Teodorovic | Sep 4, 2020

Two pools the closest to reception are open and overcrowded. Be ready to wait on line when calling reception or waiting in line. They are understaffed. Same applies for many places around here

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Do they have a jucuzzi at this resort

Naila Thomas | Sep 4, 2020
Jonelle Pete | Sep 4, 2020

No.... some rooms have garden tubs & very few others have the jacuzzi style

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Does it have a playground?

Naila Thomas | Sep 4, 2020
Kunal Shah | Sep 4, 2020

Only activity center for kids . No play ground.

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How late are the pools open?

Matt Foster | Sep 4, 2020
kendra akins | Sep 4, 2020

Till about 11 PM

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Can you jump off of the water fall at the pool

Aristia Haas | Sep 5, 2019
Victoria Krause | Sep 5, 2019

No, they have a slide that goes through the interior and comes out the opposite side.

Is there a public fishing lake or pond on premises or nearby? Thank you

Corey Showaker (Wrestling Page) | Sep 5, 2018
Alexandra Kidd | Sep 5, 2018

There are lots of ponds and lakes on site, open to guests only, not the public, not sure if your allowed to fish

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If I get a room with one bedroom , can I go with more 3 guests (in total 4 guest/room) and still pay the same amount ?

Gualtier Andersen | Sep 5, 2018
Valentina Caldito A | Sep 5, 2019

That depends on the type of bedroom. In this case, I recommend you make a reservation at a villa. This one comes with two rooms and can accommodate up to 4 people. One bigger than the other. I uploaded a photo of it.

Is there a beach close by

joshua Watson | Sep 5, 2018
Eduardo PerezRul | Sep 5, 2018

The closest beach is about an hour drive

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Are these pools heated???

A Google User | Sep 5, 2018
Kelly Patton | Sep 5, 2018

Yes

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Is the golf course reopened and open currently?

Marcia Andersen | Sep 5, 2018
Richie Cunningham | Sep 5, 2018

I was there the first of February and the course was opened and the cost for 18 holes was $70.00. Subject to change based on availability and season

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is there an indoor pool

Art Juarez | Sep 5, 2018
shaboo2 | Sep 5, 2018

If you are an avid golfer, you will like it there. If you aren't, there are many better choices. If you want an active family place where the pool is a mini destination of sorts within the property, you will be disappointed. We saw very few families walking about, or even at their very average "main" pool. It wasn't a bad place. It's just a giant spread out resort where the benefits didn't outweigh the location.

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Is smoking allowed at the pools?

mary cooper | Sep 5, 2018
Patrick Honkonen | Sep 5, 2018

Yes, at designated areas

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Do you have electricity.

Charlene Gerleit | Sep 5, 2018
Robert Worthington | Sep 5, 2018

Prior to the current when i stayed in a room, but i am current unsure at the moment.

do suit rooms have balconies?

Kimberly Nunez | Jul 6, 2022
Jennifer Northcutt | Jul 6, 2022

Yes the have balconies that are screened in. Super nice 👌

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Are u allowed to have a support dog that is registered for a mental disability?

Todd Valpredo | Apr 7, 2022
Lady Dianne Watson | Apr 7, 2022

I saw someone walking a dog on Monday March 28th

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does hotel offer a shuttle service

Chasity Shelby | Jan 7, 2022
Kevin Abney | Jan 7, 2022

If your plans are for a longer stay, get a car rental at the airport. Much easier, more expensive, but easier of you have a larger family.

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Are they still offering ceramic classes?

Angel Blake | Jan 7, 2022
Marty Hogan | Jan 7, 2022

Wrong place to ask. Call the desk.

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Are there any outside hot tubs?

Denise Anarumo | Sep 4, 2021
joe smith | Sep 4, 2021

No

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Do you have pickleball classes?

Suzan Rosendale | Sep 4, 2021
Fred Guerra | Sep 4, 2021

I don't think so

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Does the resort do anything special for honeymooners we r going there in may

becca gross | Sep 4, 2021
Taz Mo | Sep 4, 2021

I doubt it, as well

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Do they have newer buildings or more renovated rooms than others?

Matthew Maniaci | Sep 4, 2020
Jazz313KJMcphaul on Youtube Jazz313KJMcphaul | Sep 4, 2020

Yes

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Are the pools heated?

Sarah Rumisek | Sep 4, 2020
mike sabourin | Sep 4, 2020

They sure are

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Good day. Entering the Hotel on December 20, 2019, I want to know the cost of tickets or packages to buy them at the hotel- We are interested in a 3-day package at Disney and two Universal Park - park with the express - fast pass ..

Facturas - Rocha S.A. | Sep 4, 2020
Gonzalo Landaeta Pereira | Sep 4, 2020

Great

How old is Mystic Dunes

MA C | Sep 4, 2020
Mike Mike | Sep 4, 2020

I don't know for certain but it can't be more than around 5 years since built.

Does anyone knows how many bedroom does a basic villa has???

Jully Gaarie | Sep 4, 2020
Dulce Abril Garcia | Sep 4, 2020

1 bedroom and 1 sofa bed

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Does anyone know what a basic villa is?? At mystic dunes resort orlando

Jully Gaarie | Sep 4, 2020
Kevin McQuay | Sep 4, 2020

I was there for the week last week and it was phenominal. The villas are actually fully furnished one and two bedroom apt that are beautiful. The golf course is also great.

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Any of the pools heated for winter?

Steffie C | Sep 4, 2020
Amanda Gadden | Sep 4, 2020

It's not heated. Wish it were.

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How long before you can send packages?

Natalie S | Sep 4, 2020
Ruddy Matta | Sep 4, 2020

What do you mean with packages?

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Do they have karaoke at any time?

Mark Kowalski | Sep 4, 2020
Victoria Krause | Sep 4, 2020

They occasionally have karaoke by the pool during the day as one of the activities.

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Is there Villa's with private pools on site

Steven Hanna | Sep 5, 2019
Jamie Davis | Sep 5, 2019

There are a few houses that are for rent (weekly) that have private pools but none of the villas have private pools. They are all shared. There are a total of 3 or 4 pools on site.

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Are there pool tables and hot tubes in the condos

Kathy Flakes | Sep 5, 2019
Crystal Torres | Sep 5, 2019

No, this resort is heavily geared to families especially with young children.

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Can you make purchases at Amazon and have the packages reach you at the reception? Does it have any cost?

Lucia Boada | Sep 5, 2019
Marcus Vinícius Pita Pinheiro | Sep 5, 2019

I think it can, but there are no costs.

Are there washers/dryers in all units?

Patricia Kehr | Sep 5, 2019
Frederick Sails | Sep 5, 2019

Yes there is.

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Hello. Do you have hot tubs or family Jacuzzi? Thank you

Nicky Nuñez Ramirez | Sep 5, 2019
Yensy Pichardo | Sep 5, 2019

Yes but not of hydromassages but it is comfortable for two people

Is it pet friendly? Can my dog go in the pool area to chill? (It's a small breed)

Danny Ayala | Sep 5, 2019
Nicolas Barrera Barros | Sep 5, 2019

I cant see pets in the hotel, The pool zone No pets

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Where can I purchase pillows and linen used by diamond resorts

Carol Smith | Sep 5, 2019
Angela Porco | Sep 5, 2019

Have no idea. You will have to ask them

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How far is this place from disneyworld?

Gloria Mejia | Sep 5, 2018
K. Watson | Sep 5, 2018

Not even 15 minutes

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Does this place have a cleaning fee.

diana gomez | Sep 5, 2018
Aurico Clowers | Sep 5, 2018

The cleaning fee is for excessive trash and beyond normal wear and tear, there is no fee for a slightly dirty room

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Are there hot tubs around pool area?

Josh Young | Sep 5, 2018
tamu green | Sep 5, 2018

No hot tubs around the pool area

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H

Anonymous | Sep 4, 2022
Anonymous | Sep 4, 2022

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What does a person who has 5000 dollars in jewelry stolen from their room do when management turns a blind eye to it and offers no help in finding and returning items from their staff.

William Brown | Sep 5, 2018
Evelyn Spencer | Sep 5, 2018

Yes involve the authorities. They should also have a log of who entered your room and for what.

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Which pool would be the closest to the rooms for someone who has difficulty walking

Fran G | Sep 5, 2018
bonnie yeomans | Sep 5, 2018

Bldg 30 or 29 is the closest and has lifts for people with disabilities.. also it's a walk in pool..

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Do u have outside grills to cook on at the resort

Candy Bumpass | Sep 5, 2018
Karen | Sep 5, 2018

They have grills by buildings 10 and 14,

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Do you do discount tickets?

Steven Ledford | Sep 5, 2018
Asia Dixon | Sep 5, 2018

No they do not.

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Do they have early check in

Danielle Maxwell | Sep 5, 2018
Heidi Chanthamany | Sep 5, 2018

Yes, but it helps to call ahead. There may be a short wait.

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Can we breackfast there?

MARINA GRESS | Sep 5, 2018
Geraldine Samples | Sep 5, 2019

Some rooms have only stove top. No oven or dishwasher.

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How far from Disney?

Brijin Barnes | Sep 5, 2018
Tiara Clark | Sep 5, 2018

They have shuttle service that goes to all the theme parks

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Do you have airport transportation?

melissa leblanc | Sep 5, 2018
Dave N | Sep 5, 2018

No none of the Diamond Resorts Properties have airport shuttles. In Orlando Mears runs buses that are half price of taxi for 1 person. I am here now and using uber which is half price of taxi especially to and from airport.

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It is worth buying a package at diamond resorts

hernan ortiz ruiz | Sep 5, 2018
Fausto Estrella | Sep 5, 2018

Bueeeeno If you vacation three times a year or more maybe otherwise I do not think so. Investment is very high and the commitment that must be made to pay 10 years is very large. I prefer to vacation on my own and I do not owe anyone.

Oh much for 2 leach night

Evelyn Mojena | Sep 5, 2018
Horace Jarrett | Sep 5, 2018

It depends​ on the time of year and how busy they are at the time. Use Google search or specialist hotels booking website to find best deals

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Was mystic dunes hit by Hurricane?

Kathy Rashid | Sep 5, 2018
Cintia Martinez | Sep 5, 2018

Yes, it blew the checkout dropbox and part of the welcome sign but everything else was fixed or in the process

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Do you have a tavern on location

Kathy Bourke | Sep 5, 2018
Cintia Martinez | Sep 5, 2018

They have a restaurant with a bar, but last time I went, during the summer, they didn't serve any alcohol because they didn't have a license.

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If electricity goes off do you have backup generator?

Eagle Freight | Sep 5, 2018
E J Torres | Sep 5, 2018

The overall complex will have juice., but not the individual rooms you can go to the greeting center for water, coffee, etc

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