Address: 1040 Shoppers Way, Largo, MD 20774, USA
I I could give this review ZERO stars, I would! I love Chick--fil-A for their food and for the awesome customer service they provide. They are top notch in the customer service department. I have dined in and ordered several times from various locations, but this location in particular is HORRIBLE! They are slow with getting you your order especially if you ordered curbside, they get your order wrong and the managers are rude. If I order curbside pick up….why do I need to go inside to get my order????? I have ordered from this location twice in the last 3 months and today is the 2nd and final chance I have given them to redeem the horrible customer service they provided me. I have yet to hear the manager/supervisor or anyone for that matter say “My Pleasure!” This location is definitely a NO and I would not recommend!!!!!
I visited this location on June 13th 2022 roughly around 9:48 p.m. I pulled up to the curbside parking space and I proceeded to order my food on the app. For some reason the app was saying that all the food items were locked and I was unable to order my food so I proceeded to go inside of the restaurant where a lady named Portia and the manager named I believe her name was Sandy help me out and I was very appreciative. They were very professional to say the least and I appreciate the professionalism that was displayed. Most times we don't give credit when credit is due but we will be quick to judge when something is going wrong so I just wanted to give credit to these ladies who displayed very amazing customer service and they may not know but I had a rough day today and I really wanted my four piece chicken strip in french fries LOL thanks signed- a happy customer!
Just reiterating what a lot of others said. This location is slow and will almost always mess up your order. Ask for no this or that and you get it any how. Count your nuggets even. Only 3 pieces in my 8 piece. Yeah, basically we won't be returning to this location. Worst Chick Fil-A I've ever been to. If you have to use this location make sure to thoroughly check your order before you drive away. Nothing is their pleasure there. Never uttered that phrase even once in the few times we've been there.
The food is always on point at Chick-fil-A. The staff is very attentive helpful and friendly. The only thing that needs to be adjusted is the safety yellow poles that divides the two drive-thru lane in the parking lot. It’s unsafe for the customer driving and trying to make a safe left turn near the parking lot curb without driving over the curb. Can someone fixes this safety hazard by making the turning lane wide enough to turn.
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10:35 am... if you're nice
U could actually get lunch items during breakfast, but there's a 15-20 minute wait
They have been complient with county rules
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