Joline Banks - State Farm Insurance Agent

Category: Insurance agency in Walnut Creek, California

Address: 313 Lennon Ln #200, Walnut Creek, CA 94598, USA

Phone: +19256872410

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Emily Caples

Aug 10, 2022

My partner and I have been in our place over a year and we remembered we should have renter's insurance. We are in San Francisco, so we were worried it would be super expensive, but Brie did a great job putting us at ease and answering all our basic and non-basic questions! She expertly helped us navigate the options for insuring our new engagement ring, earthquakes, tsunamis, and any other emergencies that crossed our minds. We're super happy with how easy and accessible Brie made getting our insurance situated, and even helpfully educated us about some details and logistics about insurance policies in general as well as hypothetical claims! 10/10 would recommend working with Brie Martinez, we certainly will seek her out for advice on our future insurance needs!

Devon Hamilton

Jul 7, 2022

Belinda from Joline's team has been amazing to work with. Incredibly responsive, professional, and helps answer all my questions. Highly recommend for your insurance needs.

Jim Hanck

Mar 27, 2022

Natasha was very knowledgeable and helpful in explaining the various options that State Farm Insurance had available for our home and vehicle policies. She showed a lot of patience in answering my many questions and always responded in a timely manner. We couldn't be happier with the service she provided.

Francisco Javier Luna

Mar 5, 2022

We have been working with Joline Banks' team for 6 years. They provide great service and competitive rates. We recently worked with Belinda Cerda, who helped me with insurance coverage for our new home. She was courteous, diligent and made things so easy for us that I forgot this was something on my to do list. Thank you, Belinda!

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Questions & Answers

What factors influence car insurance rates?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

Can I pay by phone or mail instead of online?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What is the difference between market value and replacement cost?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Is my payment information secure on your website?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What if I have more than four vehicles or four drivers in my household?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How do I download the State Farm mobile app?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

Can I use my check card or debit card?

Joline Banks - State Farm Insurance Agent | Jul 6, 2022
Joline Banks - State Farm Insurance Agent | Jul 6, 2022

State Farm accepts most major credit and debit cards.

Does my homeowners insurance cover other structures on my property?

Joline Banks - State Farm Insurance Agent | Sep 4, 2021
Joline Banks - State Farm Insurance Agent | Sep 4, 2021

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What does a homeowners policy cover?

Joline Banks - State Farm Insurance Agent | Sep 4, 2021
Joline Banks - State Farm Insurance Agent | Sep 4, 2021

Unless the cause of loss is excluded in the policy, a homeowners policy provides coverage for personal liability, medical payments to others, and accidental direct physical loss to your dwelling. In addition, the policy provides coverage for your personal property for specific perils including, but not limited to: Fire, Lightning, Windstorm, Hail, Theft.

How can I pay for my insurance if I decide to purchase it online today?

Joline Banks - State Farm Insurance Agent | Sep 4, 2021
Joline Banks - State Farm Insurance Agent | Sep 4, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Joline Banks - State Farm Insurance Agent | Sep 4, 2021
Joline Banks - State Farm Insurance Agent | Sep 4, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Joline Banks - State Farm Insurance Agent | Sep 4, 2021
Joline Banks - State Farm Insurance Agent | Sep 4, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Joline Banks - State Farm Insurance Agent | Sep 4, 2021
Joline Banks - State Farm Insurance Agent | Sep 4, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Joline Banks - State Farm Insurance Agent | Sep 4, 2021
Joline Banks - State Farm Insurance Agent | Sep 4, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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