Robin Ooley - State Farm Insurance Agent

Category: Insurance agency in Walnut Creek, California

Address: 3021 Citrus Cir #100, Walnut Creek, CA 94598, USA

Phone: +19259392244

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Chris Trapani

Jul 22, 2022

I have been with Robin and her Dad since the 70’s. We have relied on their expertise and wonderful response, both in time and concern. I highly recommend Robin and State Farm. “Accident prone customer”

Georgia B

Apr 15, 2018

My family and I have been insured with Robin’s State Farm office for over 20 years. Prior to moving to Robin’s office I settled for less than excellent service but after transferring to Robin’s office I hadn’t had any problems with getting a prompt and caring response to any/all insurance issues. Happy to give this office a 5 star review.

Zach Griffin

Apr 14, 2018

Robin did an excellent job helping me understand the possible life insurance options and which would be the most suitable for me. She is very friendly and her staff embodies that as well. I really recommend her!

Sue Gercich

Apr 11, 2018

I was referred to Robin many years ago and have since referred several friends and family members to Robin - she helped me understand what coverage I need and always returns my calls promptly. Everyone in her office is helpful and friendly. Very pleased with my experience as a client of Robin Ooley's.

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Questions & Answers

How do I download the State Farm mobile app?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What factors influence car insurance rates?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What if I have a vehicle that's not listed on the Vehicle Type section?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

Can I use my check card or debit card?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

State Farm accepts most major credit and debit cards.

Can I pay by phone or mail instead of online?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

How fast can I get car insurance coverage?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What is the difference between market value and replacement cost?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What can I do on the State Farm mobile app?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Is my payment information secure on your website?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What is the difference between sending my quote and purchasing with an agent?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What if I have more than four vehicles or four drivers in my household?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Robin Ooley - State Farm Insurance Agent | Jul 9, 2022
Robin Ooley - State Farm Insurance Agent | Jul 9, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How can I pay for my insurance if I decide to purchase it online today?

Robin Ooley - State Farm Insurance Agent | Sep 7, 2021
Robin Ooley - State Farm Insurance Agent | Sep 7, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Robin Ooley - State Farm Insurance Agent | Sep 7, 2021
Robin Ooley - State Farm Insurance Agent | Sep 7, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Robin Ooley - State Farm Insurance Agent | Sep 7, 2021
Robin Ooley - State Farm Insurance Agent | Sep 7, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Robin Ooley - State Farm Insurance Agent | Sep 7, 2021
Robin Ooley - State Farm Insurance Agent | Sep 7, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Robin Ooley - State Farm Insurance Agent | Sep 7, 2021
Robin Ooley - State Farm Insurance Agent | Sep 7, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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