Waterman Canyon Post Acute

Category: Nursing home in San Bernardino, California

Address: 1850 N Waterman Ave, San Bernardino, CA 92404, USA

Phone: +19098821215

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Elena Damascus

Aug 23, 2022

Being a healthcare employee these days is extremely hard, but the employees at Waterman make it look easy. Thank you to everyone who took care of my grandmother after her hip surgery. They made her feel so comfortable and welcome. The facility was also very clean and well kept. Additionally, I can't begin to tell you how grateful we are to the rehab staff for constantly encouraging her to get up and do her physical therapy. They are miracle workers! High recommend this facility!

La michoacana De michoacan

Aug 20, 2022

My name is Norma Cendejas. I am a certified nurse assistant in Waterman Canyon Post Acute I feel like I’m in my own home everyone helps and I have very good communication and the staff here we work very hard and they appreciate our hard work by giving us bonuses, food, and a good work environment. I am very happy to be working here

Araceli Rodriguez

Aug 12, 2022

I don't understand how this facility can tell a family that their loved ones are being taken care of. We could never get thru to the nurse because they were always busy. He got neglected by the nurses and staff there. He was threatened and when he attempted to tell my mom over the phone they took his phone away. He stated someone kept threatening him verbally. We also later found out they were investigating an incident of someone throwing a water bottle at him. Nurse was clueless as to if he had ate or drank water. She stated she didn't know he didn't move. He was clearly unconscious and they didn't pay attention to that. had to take matters into my own hands and now my father is in the ICU intubated fighting for his life. Do better , be better. These nurses don't deserve to be called nurses when they have no compassion for their patients.

Tyniesha Hardwick

Jul 21, 2022

The whole facility needs to be torn down it's nasty inside and out the on call nurses are horrible and very rude my grandma stayed a week in a half and I had to get my granny out of HELL! this place is not up to par for any elderly person NASTY as heck the chairs they have the patience sitting in nasty filters dripping with food and dirt look as if they had never been serialized they will give u covid if u don't have it already horrible horrible horrible they need to do better

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Questions & Answers

What have a waterman address if the facility is on 19th Street..?

Just_ Jen | Sep 5, 2019
Tasha Tilghman | Dec 8, 2021

The original entrance was on Waterman. It was changed years ago.

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In trying to establish a visit to a patient with whom I presently have no means of communicating. What do I do?

Ben Goodman | Dec 8, 2021
Rene Motufau | Dec 8, 2021

You have to call waterman canyon talk to administration make sure you are vaccinated bring your card and set an appt up. If patient is in a wc they should be able to come outside if he's bound ask about video contact.

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My friend is staying there atm.im in australia can i call him

Carol Epworth | Sep 5, 2019
Dennis Hill | Sep 5, 2019

Yrs

Comming to visit my Dad there comming from La Wanted to know if i can take my puppy she has seizures and cant leave her alone She is very well behaved????

Edna Baez | Sep 5, 2018
Waterman Canyon Post Acute | Sep 5, 2019

Well behaved dogs can visit residents in the outdoor courtyard. Proof of current vaccinations also required - hope this answers your questions :)

What are the visiting hours and days ?

Adrian Ernesto Zamora | Sep 5, 2018
Mary Kuko | Sep 5, 2018

There are none..it's come an go as you please for non resident.

how can i make a complaint about aggressive staff member

Bobby Camarena | Sep 5, 2018
Mary Kuko | Sep 5, 2018

Depending on the person in question I would recommend you call and ask to speak with someone in the administration office.

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