Address: 16017 Valley Blvd, City of Industry, CA 91744, USA
Phone: +18002064880
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–5:30PM
Friday: 9AM–5:30PM
Saturday: Closed
Susana Crawford
I had a great experience with Super care. I know every experience is different but honestly other than the long wait times, the staff is great. Especially Louis who delivered my husbands equipment. We feel safer with everyone wearing a mask on our property and he was happy to do so to keep us safe and comfortable. He came a second time to drop off more equipment and was just as helpful and kind, even after getting interrogated by mu 3 year old🤣
Scott Barnes
ALL the 1-star reviews are correct. God help you if your medical service foists you on Super Care. You will spend hours trying to talk to someone and your medical benefit will be denied by refusal to fill.
William Rozario
SuperCare? More like unprepared! More like needs repair! More like the worst nightmare! I'd rather be put in a death chair! Unfair, nowhere, DON'T CARE! This has to be the worst health care industry I've wasted my time on. They're lucky to even be getting one star. Thanks for nothing!
Melissa Mapes
This has to be the worst company I have ever dealt with. They place roadblocks during every call for supplies. I firmly believe they are coached to say, “No!” When you finally get supplies the order is incomplete or they send the wrong sizes. They do not come when they say they will be there to deliver hospital bed and mattress. They do not bother calling on referrals. They do not follow up on anything anything they say they will. Supervisors and Managers do not return calls. When you actually get transferred to them they are rude and disrespectful. Even with our issues going on for over 9 months and escalated to Scan and upper management in Supercare we still continue to have issues. I can’t wait to for the insurance to allow us to use another vendor! Supercare is going to be responsible for the death of my father!!!
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Our customer service number 800-206-4880 does go to our customer care team in City of Industry.
I use my insurance to pay
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