The Hot Tub Store

Jessica Sees

They sell you a hot tub and tell you to wait until it is delivered to have the electrician come out. I luckily had the electrician come out before my hot tub was delivered and learned my electric panel would need to upgraded but in order to do that it would be very costly as we are SMUD so everything is underground. Even with something out of my control they would not give me a full refund because my hot tub was made already. Keep in mind they tell you there is no need to get the electrician there before delivery so I kept putting it off. Be sure to get the electrician to your location way before your hot tub goes into production. I'm out money and I'm sure they sold the one I ordered for a pretty penny.

Daniel Egg

Friendly staff that's happy to help answer any hot tub questions. They will even test your water to help you get the right balances

David Low

We absolutely love our Garden Camellia Spa that we bought at the Rocklin location. Patrick and Randy were super to work with. Use it everyday and at all times of the day. It really completes our Hawaiian lanai. Live aloha

Dolores Bianchi-Rossi

We wanted to replace our old Hot Spring spa with a new one. Prices are high in our area and the wait is 6 months+. We learned about the Hydrangea spa from the Hot Tub salesman. They did not have one to wet test, so we bought it based on the brochure, and price. At the time of purchase a different Hot Tub Store salesman prepared the invoice and it was $1K more than the original quote, which we had corrected. The spa was delivered in a month as quoted. During that time we found the this spa is being sold by a hot tub store for $2K less in another market. Home and Garden brand spas are also sold by Home Depot for less than we paid for ours. The delivery was very good and on time. The owners manual is not helpful, so buying this spa online or through a big box store would make it more challenging to set up. Several jets fell out when we started the spa, and the pressure from the jets is lower than we wanted. At 5'5" I also find that I float off the deep lounge seat. If we had the opportunity to wet test this spa, we would not have purchased it.