Bartz-Altadonna Community Health Center

Category: Community health centre in Lancaster, California

Address: 43322 Gingham Ave, Lancaster, CA 93535, USA

Phone: +16618744050

Opening hours

Sunday: Closed

Monday: 7:30AM–6:30PM

Tuesday: 7:30AM–6:30PM

Wednesday: 7:30AM–6:30PM

Thursday: 7:30AM–6:30PM

Friday: 7:30AM–6:30PM

Saturday: Closed

Reviews

Russell Curl

Jul 11, 2022

Bartz Altadonna's new phone system completely sucks. One holds forever now. It's as if they have barricaded themselves

Danielle Milton

Mar 17, 2022

An amazing staff, Dr. K HAS THE BEST PEOPLE WORKING FOR HER THEY GO ABOVE AND BEYOND.. just amazing restores my faith in man kind, cant tell you enough. Its nice to know that you have people who really care about you ,and helping you thru your difficult or not so difficult times. 10 stars if I could.

Goatyisskittles 69

Mar 4, 2022

I have an infection and the doctor doesn't even care. Literally didn't even look at my problem for more than 10 seconds before trying to get rid of me. When I told her of other problems she brushed it all off and wouldn't even check them out. Next appointment she called me for my phone appointment over an hour early just to absolutely disregard my concern and try to hurry off the phone. Doesn't seem like she actually cares for any patients, just trying to get them in and out at all costs

Amber V

Jun 17, 2021

Me and several of my family members have been going to Bartz-Altadonna for several years.The check in nursers usually always kind and nice. There was one nurse who rudely kicked my bf out the examine room when I went for pop smear. The visit usually differs depending on the medical practicer. I've been a signed several different doctors throughout the years because most of them started working for other providers. To name a few Dr.April, Dr.January, and Dr.Kristine who I always had wonderful experiences with because they were easy to talk to and informative. I've also had a walk in with doctor Linda during the pandemic in which I had a sore throat. Which during the time check in at security was awkward cause he assumed Covid and jumped back. It came to be a regular sore throat and she was kind and informative as well. The only issues I've had going to Bartz was when I was refered to much older male doctors who come off very rude in tone and would usually make my visiting day stressful. One was doing my cognitive test who made me feel terrible as if I made up all my vasovagal issues and the other was a OBGYN who came in the room ranting and scolding me for not being on birth control. When I was just there for a regular pop smear and to check over a cyst that Palmdale Region had found during an ER visit. It really does depend on what medical practioner your seeing for the day and what staff is working but if you ever have a bad experience call and change immediately so you can get the best medical experience fit for you.

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Questions & Answers

Do these guys answer phones at all? Today is thursday..ive left over a dozen voicemails regarding my referral since tuesday..what the f...

Travis F | Sep 5, 2018
Alejandra Figueroa | Sep 5, 2019

I've had problems with my dad's referral for more than 2 weeks .And they never answer .

Is this the right number for this place it says its incorrect

Alishia Cook | Sep 5, 2018
Peter Liepmann | Sep 5, 2018

They're slow to pick up but that's the right #.

Do they accept medi-cal insurance all ready this insurance important let me know ASAP Thanks!

Judy Stanley | Sep 5, 2018
Sean Theus | Sep 4, 2020

Yes we accept medical, we have payment plans if you don't have insurance

Do NOT call! They keep you on hold for over 15 minutes and when they pick up they just say hello and hang up they don’t even let you respond. Had to call back again and wait again. How hard is it to pick up phone calls so unprofessional Do your job!

Johana Martinez | Sep 4, 2020
antelope valley | Sep 4, 2020

They don't answer phone calls.

Do you draw specimen at your location Blood, toxicology?

Joseph Aulai | Sep 4, 2020
Carolina Sanchez | Sep 4, 2020

We do draw blood if you mean like drug screening yes you have to be a patient

Why is it so hard for these people to get there percrittions rt not good bussiness need to be reported

Esperanza Guerra | Sep 4, 2020
Sean Theus | Sep 4, 2020

It's not always an issue with the providers or the clinic. Most times your plan only covers certain medications, despite what we may think you need. Ask the pharmacy what they will cover then let the clinic know and we can then order it.

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Here it says they close at 5:30 when you call the line it says Monday through Friday they close at 6:30 yet it sent me to there after hours number. Once again my appointment was missed because my appointment verification call was never received.

George Szymanski | Sep 5, 2019
Carli D | Sep 5, 2019

Be careful 3 missed appointments and they will tell you to find a new dr office and they will not be able to provide you with any type of service

I still have not got any response from anyone about this can I sue for elderly abuse and neglect.and pain and suffering.i still have got nothing

David Hurst | Sep 5, 2019
David Hurst | Sep 5, 2019

I have not got my nebulizer or anything for my COPD.they refused to get my medicine.i have Medicare

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Hi I'm david I'm 58 disabled and can't do certain things.i asked my doctor for a nebulizer on 19-2019.they did not even give me a in haler I have COPD with emphezima.they put my life in jeopardy and all they did was laughing at me now Im sick

David Hurst | Sep 5, 2019
Roger H | Sep 5, 2019

Try a different doctor

4yrs ago the office was well ran. Service & staff professionalism has drastically declined. wish my 2 oldest could just go back to their pediatrician😢 recording says "YOURS & YOUR FAMILY'S HEALTH IS IMPORTANT TO US" So what happened?

Jenn Mayberry | Sep 5, 2019
Roger H | Sep 5, 2019

Their new phone system sucks

Is there a walk-in appt available for a pediatrician?

Jennifer Ramirez | Sep 5, 2019
Roger H | Sep 5, 2019

I believe so. You will have to wait though. I would call them

Do they accept walk in or do you have to Make an appointment

devine smith | Sep 5, 2019
bobbi chaffee | Sep 5, 2019

Yes they accept walk ins

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