Exotic Car Collection by Enterprise

David Fraser

Two males at the front desk were absolutely unwilling to help myself and my girlfriend from out of state with our rental. One rep even began to lie to our face about his previous occupation to try and disprove our credibility. Absolutely would not recommend this location. Need to hire more educated and qualified personnel for this type of position.

Evelyn Cumberbatch

I had a fine experience with Enterprise Rent-A-Car. I was in the LA area visiting family for a week. I arrived to Ontario airport. I had booked from an Enterprise office outside of the airport about 3 miles because it was much cheaper than at the airport office; a family member picked me up and drove me to the office. There was not a long line in front of me - only 2 people. The only glitch was that a car in the class (economy) that I had booked was not available when I got there. The representative then offered me 4 different cars in higher classes, but 2 of them turned out to need oil changes, one was too large for me (a big SUV), and the final one was a very nice Honda, which I accepted. This all took about 45 mins. I didn't really mind. The representative was very pleasant and helpful, and I was not in a hurry. Returning the car was very easy and quick. So, I enjoyed a week with a very classy car and had no problems. A fine experience.

William Chu

Great experience. The staffs were very helpful. The vehicle was upgraded without extra cost. Upon returning the car, Mr. Gary Smith offered to drive us back to our Hotel. It was 108F, a mile away. He would only accept gratuity in the form of a warm handshake. Thank you for making our trip a very memorable one.

Rogelio Avila

I had to get the insurance even though my credit card would cover it, I tried explaining that to the person helping me but they said that they don't go through the credit card if something happened which made no sense to me. They need to get more organized when assisting people, when I walked in they did not acknowledge me. When I did the rental online it was $102.56, I was like not bad but than I had to get the insurance & it went up to $195.64.