RightAway Storage

Category: Self-storage facility in Baltimore, Maryland

Address: 5425 O'Donnell St, Baltimore, MD 21224, USA

Phone: +14102307188

Opening hours

Sunday: 12–4PM

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: 8:30AM–5PM

Reviews

Adrian Morgan

Jun 30, 2022

Over $900 worth of items lost by this company. I was a university student who got sent home abruptly during the start of pandemic and so I needed to move my items into storage when sent back home. Used this company due to the apparent good reviews but upon retrieving my items I had multiple things missing. When mentioned I was told I must provide a photo with date evidence showing these items in my dorm. How would this be possible when I was not allowed in my dorm for three months before finding out we would not be returning to campus. Due to “outdated” photos they said sorry nothing we can do. Had multiple other students experience same issues but luckily were able to make them cough up the money lost as they had entire TV sets stolen from their dorms which is a little harder for a company to brush off.

Erin Hardin

Nov 6, 2021

Very professional, and a pleasure to work with! Judith was such a big help and patient with us while we coordinated times and dates with them and our POD service. I hired guys to help unload my POD through them as well. They guys worked …

Kipling Chase

Oct 30, 2021

In brief: Right Away Storage consistently demonstrated an inability to provide the services paid for and failed to compensate customer for damages sustained to items within their custody. …

Joy Adigwe

Jan 17, 2021

I am incredibly disappointed with how this company has handled my belongings. I was referred to this company by a friend and have had my belongings in storage since the summertime. Everything was good until I had to ship out my storage to …Joy, we are sorry to hear about your experience and confusion over the pick-up fee. We honored our commitment and waived all pickup fees, normally $195 in this instance. We are sorry to hear your items were broken although we discussed with you that the boxes were packed for the purposes of storage and would require re-packing and further protection if they were to be sent via 3rd Party Shippers (FedEd/UPS/DHL). Unfortunately, this was declined and although we had no obligation to do so we provided you with a $75 Amazon care which was delivered to you within 24 hours of receiving packages. We wish you the best of luck and hope the rest of your school year goes well.

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Questions & Answers

Do you offer Contactless Renting?

RightAway Storage (Owner) | Apr 16, 2021
RightAway Storage (Owner) | Apr 17, 2021

Yes we do! No need to come to our offices to rent your self-storage unit, pay your bill or schedule our Trailer On Demand - just call us or use our website to do everything online. Want us to pick up and store your items for you? Contact us about our Valet Storage service which can also be booked online.

Do I have to rent an entire self-storage unit to take advantage of your services?

RightAway Storage (Owner) | Apr 16, 2021
RightAway Storage (Owner) | Apr 17, 2021

All our self-storage plans are tailored to your needs so you only pay for what you need. If you have just a few items you need out of the way, our Valet Storage is a great option. We come to your doorstep, do all the heavy lifting and store your items for you.

Do you offer climate-controlled self-storage units?

RightAway Storage (Owner) | Apr 16, 2021
RightAway Storage (Owner) | Apr 17, 2021

Yes we do! A climate-controlled self-storage unit is a great option for anyone storing sensitive items that could be damaged by unstable temperature conditions.

Do you have drive-up access to your self-storage units?

RightAway Storage (Owner) | Apr 16, 2021
RightAway Storage (Owner) | Apr 17, 2021

Yes we do! Our drive-up access allows you to pull your vehicle right up to the door of your self-storage unit, making moving items from your vehicle to your unit quick and easy.

Do you offer online bill payment?

RightAway Storage (Owner) | Apr 16, 2021
RightAway Storage (Owner) | Apr 17, 2021

Of course! You can access your account from our website to make a payment when it’s convenient for you.

How do you keep my belongings safe?

RightAway Storage (Owner) | Apr 16, 2021
RightAway Storage (Owner) | Apr 17, 2021

Our self-storage properties are fully fenced, well-lit and accessible only through keypad access at our computerized security gate. We also have 24-hour video surveillance watching over every unit.

What size self-storage units do you offer?

RightAway Storage (Owner) | Apr 16, 2021
RightAway Storage (Owner) | Apr 17, 2021

We offer a broad range of unit sizes, ranging from a small 5'x5' unit to a large 10'x20' unit. If you want us to do the heavy lifting and storing for you, ask about our Valet Storage!

How do I know what size self-storage unit I need to rent?

RightAway Storage (Owner) | Apr 16, 2021
RightAway Storage (Owner) | Apr 17, 2021

The Storage Calculator on our website is an easy way to determine what self-storage unit size is best for accommodating your belongings. Or, just contact us - we're more than happy to help!

How do I get started in renting a self-storage unit?

RightAway Storage (Owner) | Apr 16, 2021
RightAway Storage (Owner) | Apr 17, 2021

Just contact us and we’ll help you decide what is the best option for for your individual self-storage needs. We’re eager to provide you with the most convenient storage options around!

How much is it a month for a small storage unit

Mimi Love | Nov 12, 2020
RightAway Storage (Owner) | Nov 13, 2020

Mimi - Thanks for your interest in RightAway Storage. We have a variety of unit sized and amenities. Our smallest self storage unit is a 5x5 and we are currently running a Black Friday sale which is 25% off your rent for 3 months. See prices below 5x5 Climate Control, Elevator Access: $39/month (regular $52) 5x5 Climate Control, Ground Floor: $53/month (regular $70) We also have Valet Storage whereby we can pick up your items and store them which starts at $59/month. Feel free to give us a call anytime at (443) 903-2277 to learn more or visit our site at: https://www.rightawaystorage.com/self-storage-baltimore-md-f936 https://www.rightawaystorage.com/valet-storage

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When are you opening.

Nan Nawrocki | Nov 13, 2018
RightAway Storage (Owner) | Nov 14, 2018

Thanks for your interest in RightAway Storage! We're please to announce that we are now open for business. You can book a unit online, give us a call or stop by. We look forward to helping you with your storage needs.

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