FedEx Office Print & Ship Center

Rosie Ramirez

Alfred treated me very rudely and unwelcoming. He needs to improve his experience on customer service and his level of friendliness towards people. He refused to help me at the computer workstation because he claimed he was busy. At 8pm he stood by the door and said they were closed and I acknowledged him. I was rushing to finalize my work and I needed a quick guidance on the final step of my work so I asked him once again for help (so I could get out of there) and he said they were closed. I asked if he was refusing to help customers and I reminded him of his initial refusal to help me and his tone of voice combined with his personality was extremely rude and unprofessional. That’s when he said that he didn’t help me because he was busy. I told him that he had bad customer service and then he told me to leave. I hope he’s not in management position because he has poor managing skills. Every FedEx office that I’ve gone to has treated me kindly and is always willing to help. Will was amazing! He took the time to help me at the workstation, he was very friendly, kind, extremely helpful and patient. He answered all my questions and never made me feel rushed or that I was burden. I’m so glad this location has Will because he goes above and beyond to give you a positive experience. He’s very caring and professional. He’s also attentive and is a huge asset to this company.

123 456

Worst experience with FedEx they said camera isn’t charged when we went to take photo and the location they recommended couldn’t cut the passport photo according to the requirements. Please as a business you should be ready with these things and avoid hassle to customers instead of making them to go multiple locations just for a passport size photo

Garrick Lee

This location will misplace packages and staff are too incompetent and lazy to locate packages in their store. I had to make 2 trips to this location because the first time I was told they no longer had my package and shipped it back. The employee made a very lackluster and failed attempt to find the package. I called fedex customer service to find out that the package was still at this location so I had to return a second time to pick it up. Staff lack basic customer service skills and need to be trained better. If I could give this business a negative star I would.

Ingrid Wu

Lots of self serve stations and customer service reps. Came on a busy day and there were 4 registers open and the line moved really fast.