Hampton Inn Baltimore Bayview Campus

Reese

The room was great. The staff was absolutely terrible. I didn't have to deal with them much but it was a pain every time i did. And from what I saw they weren't very helpful to other people either. I couldn't eat anything at the complimentary breakfast. Luckily there was a Wawa across the parking lot that had plenty of better and healthier options that were also gluten free. I would hope in the future i wouldn't need to buy food since i should be properly fed at the free hotel breakfast. But it is what it is.

Shanah Bell

The hotel room itself was nice, spacious and clean. However, the front desk staff was horrible. With the exception of Tasha, who was here the morning we checked out only, everyone else at the front desk was rude, short, and extremely dismissive. I asked questions a few times since we don't know the area and didn't know where to fill up our water bottles. Each time I was given an answer of "I don't know" and told to wait prior to that because the front desk personnel was either on their cell phone talking to a friend or playing a game. I've worked in the hotel industry for years and have never seen this kind of behavior repeatedly. As a customer, I expect for the person in interacting with at the front desk to greet me, be friendly and helpful. If your don't like speaking or interacting with customers, then a customer facing job isn't what you should be doing. The breakfast was once of the worst we've encountered also. It was sad, lacking and not full most of the time. A couple of our kids went to the gas station in the same parking lot to get breakfast bowls instead. Overall, while the rooms were nice and they were pet friendly, I can't say we'd ever come back or recommend this particular hotel.

BiG Yu

I was worried when I booked the hotel room because of the reviews. I was pleasantly surprised that the hotel was nice. The staff was great to communicate with and very attentive. Everything I came across in the hotel was clean. They facilitated all guests a discount across the street at a local diner. This came in handy over the course of my stay. I would recommend this hotel.

Kay K

I can't say enough about the staff at this hotel. I've never stayed anywhere with such friendly, accommodating people. Everyone at this hotel is just the nicest person you would want to meet. And the breakfast is outstanding. I was there to support a family member in a Johns Hopkins hospital - actually she moved between 2 hospitals during my week-long stay - so the location was perfect for me, but might be out of the way for some. They have special rates for customers associated with Johns Hopkins, so book through them. They also have a free shuttle to the hospitals on week days. My room was quiet, sunny, and well appointed. It was clean when I arrived. Rooms are only cleaned between bookings.