Pier 5 Hotel Baltimore, Curio Collection by Hilton

Category: Hotel in Baltimore, Maryland

Address: 711 Eastern Ave, Baltimore, MD 21202, USA

Phone: +14105392000

Reviews

George P

Jul 25, 2022

Great location, however, it's tired. No shampoo or conditioner which really surprised me given the cost. No creamer for the coffee. Hallways need help. Parking was $29/12 hours, which I thought was for 24 hours, so that bill came to $58. For close to $400 per night I'd never stay here again. The staff was very nice. Looks to me like corporate needs to save every dime they can. Which in the future Hilton is a no go for me.

Kerri Kozianowski

May 8, 2022

Stayed for a nice mother's day weekend. Loved my Harbor view room and they put the fridge I requested in there for me. The staff was very friendly and helpful. We especially loved Monte the chef for breakfast in the morning. Very hard worker who kept us laughing. He makes a delicious omlette as well. The location of the hotel is amazing and you can walk everywhere can't wait to come back!

Jason Hutchinson

Apr 15, 2022

GREAT Location but not up to the Hilton standard. Positives :: Location is by far the best part of this hotel. It is right on pier 5 and a closer walk to the aquarium then all daily parking. Staff is friendly but extremely overwhelmed. Breakfast is not included but they do offer a small hot or cold option in the lobby ($$). Highlight was chief Monty and his positive energy. Room layout. We staffed in a second floor 2 queen suit with a pull out couch and had plenty of room including a small balcony overlooking the harbor and aquarium. Our room had a small fridge and bar which was nice since we were there for 3 days. Negatives :: Check in was not officially until 4p which for a family traveling in to enjoy the harbor waste most of the first day. I asked for early check in but at 3:30 when we arrived the room was still not ready. Room was cleaned but not well kept. Multiple lights bulbs out, the toilet leaked so it refilled the tank at random times all night, balcony was not cleaned at all, a light was coming out of ceiling and the overall feeling was things were just not taken care of. The main stairs didn’t look they had been vacuumed in weeks and I never saw any staffing cleaning while we were there. Overall I think 3 stars is fair but that being said I am not sure we will stay there again. I feel bad for the staff working there daily as it does look like they are short staffed and underfunded for repairs. I think this location could be a big money maker if the rooms were rehabbed to align with the Hilton standards I have seen in may other locations.

Karen Korinetz

Feb 20, 2022

The room is spacious and relatively clean, but dated. The sink drained slowly. The hotel was understaffed, and the parking lot gate was broken and I was told there was no in and out privileges during my stay and would get validated at the end of my stay. I had prepaid my parking for each night so I wouldn't have to pay daily as the chat customer service said. It's in a good location close to several attractions.

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Questions & Answers

How close is the Pier 5 Hotel to The "Charm'tastic Mile"?

Iconic Street15 | Dec 26, 2020
Iconic Street15 | Dec 27, 2020

The Pier 5 Hotel is less than a 5-minute walk away from The "Charm'tastic Mile" walking towards E. Pratt Street or President Street. Both streets make up The Mile that runs from Downtown-west, to the Inner Harbor & Harbor East.

Is there a pool?

Kate Rebick | Dec 26, 2020
Iconic Street15 | Dec 27, 2020

There is no pool in the Pier 5 Hotel.

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Do they have a noise complaint policy

T.N Jay | Nov 21, 2020
Bekim Krkuti | Nov 22, 2020

Probably

Is there in the room a constant air fan (mode) option on the thermostat with the air conditioning?

Carole Parisien | Nov 22, 2019
James Cox | Nov 23, 2019

Yes

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We are going to the Maryland zoo. Does the hotel offer a shuttle to the zoo? Thank you.

Amy Mistal | Nov 22, 2019
Pier 5 Hotel Baltimore, Curio Collection by Hilton (Owner) | Nov 23, 2019

Hi Amy, we do not provide a shuttle , but it’s about a 15 minute Uber drive from the hotel. Thanks for asking. ~ Bob G., General Manager

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I need to aske johne hopkins rate

Nadia Kamel | Nov 22, 2018
Steve Clark | Nov 23, 2018

I agree with David, call the hotel directly

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Hi, we are invited to the wedding party on Saturday evening. Will the valet parking be provided?

Ilya Rabinovich | Nov 22, 2018
Bridgette Bullock | Nov 23, 2018

Yes

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Is parking free

mike mcglawn | Nov 22, 2017
J Ray | Nov 23, 2017

$23 a day self parking, or $36 valet, as of 11/12/17

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