The Hearth Shop

Category: Wood stove shop

Address: 1420 Champlin Ave, Utica, NY 13502, USA

Phone: +13157322350

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Cheryl Corasanti

Oct 13, 2021

We needed a repair on our gas fireplace, and we called on The Hearth Shop. Scott and Josh were wonderful to deal with - from scheduling an inspection, to ordering parts, & then making arrangements for the service. Knowledgeable and prompt.

Maryellen Dodge

Sep 28, 2021

After starting our switch from pellet to wood off last Spring and having a horrible experience with another company, The Hearth Shop was a God send! These guys know their stuff! From the day of the 1st phone call, to the quote, to the installation, their knowledge of the stoves and general building construction was amazing. They were helpful in steering us to the stove best suited for our home and also helpful with which manufacturers had the better lead times. The installation was neat and clean. We couldn’t be more pleased and will highly recommend this team to our friends.

Shari P

Aug 5, 2021

If you are building a project don’t consider this company.. I have waited for months for a piece for our fireplace . My last call to follow up on this order that has taken over 5 months without the correct order, the customer service person abruptly told be he canceled our order and hung up on me. Don’t even consider this company to be reliable. They are awful

William Brunnett

Aug 11, 2020

Scott was SO helpful with solving my DIY issues. The knowledge he has ensures an extremely safe and pleasant experience. His store is my GoTo place for anything related to my fireplace. His customer service is one of the reasons I always shop local family operated stores.

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Questions & Answers

Is this the dealer that used to be on Erie Blvd. in Rome?

Robert Bauer | Sep 3, 2020
Keith | Sep 3, 2020

Yes

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Do you service Vermont castings Fireplace’s?

J Fine | Sep 4, 2018
The Hearth Shop | Sep 4, 2018

yes, we can

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