MasterCuts

Category: Hair salon in New Hartford, New York

Address: Route 5 & Route 5A, 01 Sangertown Square Ste P, New Hartford, NY 13413, USA

Phone: +13157335555

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–6PM

Reviews

gracie alsheimer

Oct 1, 2020

I have never been happier with my hair since Kaleigh has done it. She tries her absolute best to give me exactly what I want every time. I have never trusted a hairdresser more!! From the color to the cut she does a beautiful job, and she is an amazing person overall. I am super picky with my hair and have never left the salon disappointed thanks to Kaleigh, I highly recommend!!

Amanda Mendez

Sep 5, 2020

My experience here both times were amazing! The girls there are awesome! The honesty and integrity from Kaleigh I absolutely loved! Kaleigh definitely knows what's she's doing without a doubt, she made me feel good about my hair again! She took the time and patience to find what would and would not work for my hair! She didn't just treat me like a client, she treated me like a friend, what other salon does this? None! The answers none. I highly recommend her!♥️

Annette Acosta

Sep 5, 2020

The girls there were great with me.kaleigh was my hair styles and made feel beautiful. She will differently be my hair styles again. I highly recommend her. She is a beautiful person.

Eva Fuess

Feb 23, 2019

It’s a 50/50 shot on what you get here. The prices are great if your willing to risk a botched haircut. My personal story happens to be as follows: I’ve always had a pretty good experience at this salon. They’ve always done a pretty good job, nothing exceptionally good, but it’s pretty ok. It’s a good 4 star place without the bad stylists. Today I ended up going asked for a little more than a trim. I wanted shoulder length to a bob, nothing major. The lady that took me was amazing, great costumer service. The hair cut didn’t live up to the personality. She took me in and put me in the chair and I immediately got bad vibes. She seemed totally distracted the whole time. She talked about TV and prices which is normal but she was going REALLY fast. She took about 10 minutes, snipped away, then went over and asked another employee if my hair was even. The other employee said “yes” then walked away. The stylist finished, then hid the uneven bits. I didn’t realize how uneven and botched it was until it was too late. I didn’t go back and ask for a refund/free service because I didn’t want to be rude, they probably have enough “You botched my hair (insert cuss)! Fix it for free” BS. It’s not horribly noticeable, but it’s enough that once you notice it, it’s gross. I know have to go to a different salon to get it fixed. To say the least I was disappointed, especially since I tipped so high!! Again, I’ve had pretty good experiences so far but one inexperienced person totally ruined it for me. It’s a gamble coming here. It’s about 23$ to get your hair cut (no shampoo/blow dry), but then again it’s a 23$ haircut, you can’t expect much more than a gamble. I’ll never g again personally and I’d recommend you pitch in the extra 20$ and get it done at a professional salon. Those people don’t pull BS

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Questions & Answers

Anyone know how to reach the manager of this salon?

Becky Burns | Sep 3, 2021
Amanda Mendez | Sep 3, 2021

Have you tried calling the salon? They are usually good about answering their phones

Do You Guys Curl peoples hair?

SChaw Dee | Sep 4, 2019
Rachael Bartlett | Sep 4, 2019

Yes

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