The Glam Room Salon Spa + Beauty Bar

Allie R

I recently got my hair done by Justin and his associate… and let me just say I’ve never had better service. They walked me through the initial consultation easily and made sure I was feeling great and liking everything through the whole process. My hair looks great and healthy and I loved their amazing energy. I will 100% continue to book with him in the future. Thank you so much Justin. 🧡

Dakiree Depew

I had an appointment a couple weeks ago and am still thinking about it- I HIGHLY recommend Kalin Coffey for your hair needs. She was the most sweet, professional, & understanding stylist who genuinely wanted me to love my hair. I could tell that she goes above and beyond for her clients and she is very knowledgeable about hair care. I’m extremely picky when it comes to my hair and usually avoid getting it done but she made me feel comfortable the entire appointment. I’m so impressed by the perfect color and blend- not to mention my hair looks healthier than ever. She did AMAZING and I will never go to anyone else. I left the salon in love with my hair- I can’t recommend her enough!

Taylor

I’ve been to the glam room 4 times. My first visit was with Cassandra (Level 2), which I really liked. We cut about 5 inches off and she had good conversation. I was happy! Then things went downhill. My second appointment was supposed to be with Cassandra again for a trim. I checked in at the front desk and ended up waiting for an hour. Nobody checked in with me, Cassandra fully did someone else’s hair while I sat in the chair waiting, not knowing how long I would be waiting for. No offer for a drink, no apologies for the wait, nothing. I kindly let the receptionist know that I didn’t want to wait any longer and I would reschedule for another time. I thought, it’s okay things happen, I’ll book again. I booked my next appointment with Michelle (Level 5). This appointment went fantastic and they actually did not charge me for this trim, but I tipped well. I decided I wanted some layers and highlights a few months later. I booked an appt with Mimi (Level 1) because I did not see any availability that fit with my schedule with Cassandra not Michelle. My hair is dark brown and virgin hair and I wanted just very subtle lighter highlights. Mimi applied my highlights with a brush (without sectioning) and Saran Wrap rather than foil because she said she prefers it. She then sat me across the room and I waited for exactly 1.5 hours without a word from her while she completely did someone else’s hair start to finish. I was wondering for a while if she had forgotten about me. She finally shampooed me and proceeded to do an olaplex treatment on my hair that she later charged me for without even asking if I wanted it done. It was not necessary to the color and she did not let me know she was going to do it or I would have declined. Then came the cut. She cut layers and curled my hair, I did not see my layers until she had already curled my hair because she had turned my chair away from the mirror. I loved the way she styled it and was happy leaving the salon, feeling confident, even though I only straighten my hair, never curl it at home. In the next few days I started to realize my layers were an inch longer on the right side of my head than the left. Even my dad noticed, so that says something. My highlights were so splotchy, it looked like she didn’t separate them, because she didn’t, but it was so noticeable. For a $300 experience, I was devastated. I called the salon and explained nicely that I was not happy and they wanted to make it right, so I went back in and Mimi “fixed” the layers, but they still weren’t even. I gave up, and being a shy person, said okay and left, accepting my hair. Two months later I’m ready to get rid of the layers, I’m over them, they are growing out so strangely and even more uneven. I book an appointment with Kylie (Level 1). At 4:30pm they call me and ask if I can come in earlier, at 7pm instead of 8pm. I say sure I can make it, and rush to the salon after my workout class. When I arrived the receptionist was so nice and offered me wine. Kylie, who I never met before, came over to me and said “Are you Taylor”, to which I replied “Yes hi!”, to which she responded “I’m doing my friends hair right now and we just chopped it a lot and I’m running a little behind but it’ll be only like 20 minutes is that okay? We tried calling you I think” I had no missed calls or voicemails and my phone had been on all evening. They didn’t call me. I was okay with it and felt optimistic that this experience would be better. I said “of course! I’ve got my wine I’m good!”, thinking that it would only be 20 minutes. 45 minutes passed and Kylie was still cutting and the girls hair was wet. I knew it was going to be at least an hour before she got to me, which put me back at my original time of 8pm. I kindly let the receptionist know that this is not the first bad experience I’ve had here and I was sorry but I was going to leave. She felt so bad and I assured her it was okay I wasn’t mad just wanted to have a better experience, and I left. I’m disappointed because I’ve heard good things but I do not recommend this place.

Syd

I had my first appointment with Tori last night. My last haircut I had was in the summertime elsewhere, and it was pretty bad. I hadn’t touched it since, fearing I would make it worse. Tori worked her magic and I finally feel back to normal! She blended my choppy layers and made my curtain bangs look so so good. Also was able to get rid of my nasty dead-ends finally. She’s really sweet and personable too, definitely my new go to gal! Thank you for your awesome work :)