Desert Water Agency

Category: Local government office

Address: 1200 S Gene Autry Trail, Palm Springs, CA 92264, USA

Phone: +17603234971

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Richard Spalding

Aug 16, 2022

A monopolized cesspit of overpaid bureaucratic employees who care little about water leaks & customers well being. A had a $400 water leak in my home which came from the DWA side of the street, only found out about it when i got the bill - yet DWA are chasing me for payment, denying any wrong doing and threatening collections. Unfortunately they have no competition, (nor oversight) so they can behave however they like. Shame on them

GoldenState Land

Jan 31, 2018

Hi-Desert Water Company is so Bad. I tried and tried to get the water turned on my rental home and they refused even though I was the owner of record for many years and had it on in my name numerous times. I had to fill out a new application and email it back. I emailed the application to them numerous times they never got it. I did get a bill from Hi-Desert Water for $23 month saying they charge me for the water even though it's not on because I am the owner! What & Why?

Susan Gardner

Jan 25, 2018

One star is too good! Over 30 years I have paid DWA over $36,000 in water fees. Not only are their rates exorbitant but their office attitude is rude and condescending. They are now turning off residents water WITHOUT any notice if you’re one day late in payment. Then they charge an outrageous fee to reconnect. This is such a scam. They’re govt employees and a monopoly so they can abuse the public as they wish. This swamp needs to be drained!!!!

Staci Jones

Aug 1, 2016

Everytime my bill is due I walk it inside the office! It's never a line I never have to wait the window is always available ,the lady at the window is always friendly! Always on a professional level.

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Questions & Answers

Can the Water Co. put a valve in my front yard to shut water off. I can only turn off the valve beside the house but that's only water inside the home. Not the yard. My gardener exposed the cement box between the house and street.

Michael D. Panchesin | Sep 4, 2019
Desert Water Agency | Sep 4, 2019

Please give us a call and we'd be happy to look at the details. 760-323-4971 extension 184. Thank you!

Can I pay my bill at 1200 gene Surry trail in person

Eileen Breymeyer | Sep 3, 2021
Abi Babasa | Sep 3, 2021

I believe so, I dropped off a check the other day for a service.

Read More

what do i need to do to get the water bill out of one persons name and into another persons name?

Chad Forestelle | Sep 4, 2018
Desert Water Agency | Sep 4, 2019

In almost all cases, property owners should be the ones listed on the water bill. You can also add a name in addition to that. Please call our office if you have a specific inquiry.760-323-4971. If you are moving and need to START service, visit www.dwa.org/start.

What is normal psi for condo?

rick Ambrose | Sep 4, 2018
Desert Water Agency | Sep 4, 2019

It depends entirely on your location and whether there is a pressure regulator on your line. We have 12 different pressure zones with pressure that ranges from about 35 psi all the way up to 140 psi.

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