Back To Basics Chiropractic and Massage

Kristen Taylor

Dr. Rettig is a wonderful Chiropractor. Great friendly staff who has fabulous communication skills, and Kellee their Physical therapist is amazing! If you are not feeling your best due to an injury Back To Basics will make sure that they get you there.

Ashley Longoria

Dr. Thoelke changed my life. I had back pain for about 5 years. Seen multiple doctors and chiropractors, you name it all. He was so thorough and great! A few months ago before I started seeing him, I could barely walk half a mile without feeling any pain, and two days ago I was able to do an 8 mile hike that I was no able to do last year. He also helped relieve my hand pain that I had for so long! I can now enjoy walks and hikes and I can work with my hands without having to stop because of the pain. I am a regular now and I am so fortunate to have found this place.

Tami

My chiropractic experience was fine. My complaint is that I was never given information for billing purposes. I received a bill six months after all of my visits were complete. They do not discuss options to find out whether you would benefit using your insurance or paying out of pocket. My husband recently required chiropractic care. He chose a different clinic. He was told up front what the charges would be with and without insurance. After finding this out I called Back to Basics and asked what they charge for services without insurance. They charge nine dollars more than I paid for my copay but since I used my insurance they charged me more. I paid a $40 copay for each of my visits. I was seen 3 times. My remaining balance billed to me was $175. If I had not used my insurance I would have paid $27. This is unethical!! I went to pay my bill and while paying my bill I told the girl at the front desk I wanted to file a complaint. At that time she did not acknowledge I had even said it. She looked around me and asked the person behind me for their paper work. Then the phone rang and she promptly answered that. I will never return!

Mayra Tapia

Dr is very professional and helpful. It was my first time into a chiropractor and I honestly was nervous but he explained everything thoroughly and made me feel at ease. He actually listened to my concerns and answered questions not related to my visit. Most importantly I feel better.