Redlands DMV

Category: Department of motor vehicles

Address: 1659 W Lugonia Ave, Redlands, CA 92374, USA

Phone: +18007770133

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 9AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Clegala Dunnedin

Jun 24, 2022

The staff were friendly, knowledgeable and efficient. I was in and out in under 45 minutes (early afternoon on a Thursday fwiw) and got my business handled effectively. Nobody wants to deal with the DMV, but when you need to this DMV is a lesser evil.

Cynthia H.

Jun 20, 2022

We uploaded everything required for my daughter to take the written test for her driver's permit. The staff quickly guided us through to various windows to take care of necessary steps. Process was efficient and staff was wonderful, pleasant, patient, and knowledgeable. I was very impressed.

Scott Parker

May 27, 2022

It was awesome !!! I know thats hard to believe for DMV . I've been to many dmv's dating back to 1972 to the present. With a little patience I navigated all the prompts to get my Real ID. I know if I didn't watch the short video I wouldn't have done it right. It had tips to follow in order to get exactly what I wanted. Without the video I wouldn't have known what to do. Yes I repeated myself, but I got my point across. By making an appointment I was done in less than an hour.

H2 T2

Mar 26, 2022

Years ago it was tolerable, now it's okay. The DMV in general has made a lot of improvements. It's easier to make an appointment. This location when it has two pl doing the check in runs very decently. If you arrive early enough, with all the right paper work, you hardly wait at all. Think other locations are better, but this one has improved.

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Questions & Answers

What documents do I need for a real id?

RAYCER2311 | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

dmv.ca.gov has all the answers and the booklets too.

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How much is it to renew your driver's license

Joyce Tribble | Sep 4, 2018
Alan Jackson | Sep 4, 2018

33 dollars

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Does the DMV open Saturday?

Michelle Ramirez | Sep 4, 2018
Robert Hockenbraugh | Sep 4, 2018

This DMV office IS NOT open Saturday hours

Documents for the real id?

Pamela Tanja (Roosevelt ES) | Sep 3, 2021
Charles Gutman | Sep 3, 2021

Yes they do. Just remember to BRING ALL IDENTIFYING DOCUMENTS as they will require all of them before issuing your Real ID. Birth Certificate, Marriage License (IF MARRIED FEMALE), your old ID Card, Socual Security Card, and 2 utility Bill's in your name at your current address.

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Do i need a appoiment

Jack Fulton | Sep 3, 2020
alyssa radkay | Sep 3, 2020

No

Can i buy cope of driving record?

Gerre Watts | Sep 4, 2019
alyssa radkay | Sep 3, 2020

Yes. It's 5 dollars

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Can we do walk in for a writting test ?

Jose Rivera | Sep 4, 2018
Superfoot Jonesy | Sep 3, 2021

I haven't had a license in 20yrs what Do I do

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How do I find out how much my registration is if it was lost?

Davina Marie | Sep 4, 2018
baby2 williams | Sep 4, 2019

What's the the cost of a list registration?

What time is the last walk in appointment?

Pearl Perez | Sep 4, 2018
CE Waffles | Sep 4, 2018

Close at 5pm, I would try to show up by 430.

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How do I check on the status of my car tags

Elizabeth Zavala | Aug 27, 2022
Dave Bone | Aug 27, 2022

Check your bank statement, if it's paid - it's in the system and no l.e.f.will bother you about it. Just be patient for it to arrive in the mail.

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My driver license expired what do I neeb for a new one?

Judith Thomas | Aug 13, 2022
Laurie Dauenhauer | Aug 13, 2022

If getting Real ID copy of Birth Certificate, Marrage License (if you changed your name), 2 proof or Resedience, can be utility bills car insurance car registration

I have personalized plates. I would like to order and exchange them for the Legacy Plates, How do I do this please?

Marsha Palmer | Aug 4, 2022
Julian Sanchez | Aug 4, 2022

Go on line

What do I do now. someone stole my front license plate and now I got a ticket?

Connie Loya | Mar 7, 2022
Fidel Chavez | Mar 7, 2022

Thanks for your good work.

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how do i set up an appointment to take my written permit test

Angel Cruz | Mar 7, 2022
Rebel Girl | Mar 7, 2022

You can go online to D.M.V website make apt. Then they will ask u where u perfer and what times they have avalible, the D.M.V in San Bernardino in my opinion is quicker. Good luck

Dose dmv have moped licence plate on hand to issue?

TechKnowCSS | Sep 3, 2021
drew breezy | Sep 3, 2021

No

Do they have kiosk here to renew registrations??

Yeraldi Aguirre | Sep 3, 2021
Consuelo Salas | Sep 3, 2021

I don't think it does but the San Bernardino office does

Can I walk in for for a vin verification?

Jan Andrade | Sep 3, 2021
Miryam Rodriguez | Sep 3, 2021

Yes you can but you have to wait in line, best to go early in the morning or around 2:00 or 2:30...

What do I need to get Disabled plates

Larry Gutierrez | Sep 3, 2021
Ericka Washington | Sep 3, 2021

Your doctor had to complete your medical certification form and then you take it to the DMV.

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What do I bring for driving permit I’m over 18

a ahleayuhh g | Sep 3, 2021
Gladys Jeter Dillon | Sep 3, 2021

Birth certificate social security card. Money 40.00. Alone with driver license application. Proof of address. Good luck.

how do i get an real id?

Greg Dufresne | Sep 3, 2021
Mark Penman | Sep 3, 2021

U have to bring your birth certificate and two forms of proof of residency.

I renewed my drivers license online but have not received it. how can I track this?

David Camarena | Sep 3, 2021
Mark Penman | Sep 3, 2021

I don't know, it took mine 2 weeks to get mailed to me.

Good Morning On Tuesday, February 15, I dropped off the renewal paperwork for the registration on my vehicle. I have checked with the bank, and the check still has not been cashed, and I don't have my tags. Can you please help me?

V B | Sep 3, 2021
Ron B | Sep 3, 2021

I would call them directly probably faster response

Do i have to just wait in line and I will be able to take the knowledge test wothout an appointment?

Stephanie R. | Sep 3, 2021
Mark Penman | Sep 3, 2021

Yes, I went there without an appointment and it took half the day to finish our transactions. Appointments can be made online.

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What would I have to do to take the knowledge test? What should I bring for me to take the knowledge test?

Stephanie R. | Sep 3, 2021
Ron B | Sep 3, 2021

My son did everything online, made appointment and brought the necessary documents to complete his test.

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Need information regarding REAL ID- do you need an apt or when is the best time to accomplish this??? Thanks!

Susan Brusig | Sep 3, 2021
Dan Awabdy | Sep 3, 2021

The DMV is open. The last couple of times I went the wait wasn't that long.

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Do I need an appointment to go there and Talk to someone in person

Marylou Gutierrez | Sep 3, 2021
Dan Awabdy | Sep 3, 2021

They were closed while setting up safety glass and some repairs. When you get there, at the entrance, they placed someone to answer questions and set you up in the right direction. No appointment needed.

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to obtain real ID, can one walk in today at 4:30 pm?

Valerie Logan | Sep 3, 2021
Dan Awabdy | Sep 3, 2021

If you have all the proper paperwork. Check requirements on line to avoid an extra trip

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I just renewed my permit but the online services say i’m not elegible to make an appointment for my behind the wheel driver’s test. What can i do?

De Re | Sep 3, 2021
Muriel Rodgers | Sep 3, 2021

You need to go to San Bernardino DMV then you can't make appointment you have to go there

Is Dmv office open ?

Sunny Naeem | Sep 3, 2021
Trisha Denegal | Sep 3, 2021

This office is close for remodeling

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I heard this dmv was closing for renovations is this true?

Jeffrey Brown | Sep 3, 2020
Paul Ngwenya | Sep 3, 2021

It's closed until November

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Is the redlands dmv open on saturdays

Charlene Dickerson | Sep 3, 2020
Michael C (MichaelEC1) | Sep 3, 2020

Shows on website that it is closed on Saturdays.

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I've been told there's no appointments only walk-ins first come first serve, is this correct?

Steve Castano | Sep 3, 2020
John Ciulla | Sep 3, 2020

Yes when I was there that's what they told me to however I had an appointment that I had just gotten a few days earlier but it's a madhouse if you don't have to go I would wait for a few days and make sure you're there half an hour before they open

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Is there an estimated date when you’ll start drivers test?

Kelani Jackson | Sep 3, 2020
Sharon Montanez | Sep 3, 2020

I had an appt that was from March originally. It was great to be able to go and take care of the rest of what I started for my Real ID. Lines were managable.

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Are they taking walk ins

Hennny Tolo | Sep 3, 2020
Tiffany Hoyos-Acuna | Sep 3, 2020

Yes there taking walk in

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How long are Class A permits extended? Mine expired recently the month and if so how long ? And are you able to schedule appointments now ? I’ve tried calling but can never get through .

davion bluitt | Sep 3, 2020
Tim Askew | Sep 3, 2020

Professional drivers are considered essential working go to your dmv let them know that you are there for a class A matter and you will receive the service you need.

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To get my son 16 year old a ID card. What do I need to bring? Birth certificate, SS card or anything else?

D BOTTERELL | Sep 3, 2020
George Urrutia | Sep 3, 2020

Passport, birth certificate if you have them.make an appointment first before you head out.. otherwise they'll not see you. You can try a agency that do DMV you'll pay extra but you can get it done quickly

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I have my registration renewal but , the month is correct but the vehicle is wrong , will they see me as a walk in because it's due in 3 days?

John Griffis | Sep 3, 2020
Olufemi Ologuntoye | Sep 3, 2020

Yes 👍

how can I make an appointment for writing test?

Henry Vasquez | Sep 3, 2020
James “BillyGoat” | Sep 3, 2020

They are not taking any new appointments. They are back logged and are trying to get caught up with old appointments.

Are you guys open now?

Telma Diaz | Sep 3, 2020
Elizabeth Sneed | Sep 3, 2020

I thought all DMVs opened back up.

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What is the fee for a handicapped placard. I want to mail it in. Pat Nichols Yucaipa, CA

Jim Nichols | Sep 3, 2020
Wayne B | Sep 3, 2020

Don't know! What you hear,?

I have an an appt on March 24th is Dmv of redlands going to be open?

Patti Simpson | Sep 3, 2020
Garret Craig | Sep 3, 2020

As of yesterday, "DMV offices remain open for things that need to be done in person, such as obtaining a REAL ID."

will you be open monday march 16th ?

Kurt Galvao | Sep 3, 2020
Harold Milligan | Sep 3, 2020

They should be.

Does anybody know managers phone number ........

Mike Retana | Sep 3, 2020
Mary Hedy | Sep 3, 2020

Good luck with that one.

NEED TO MAKE APPOINTMENT FOR RENEWING MY LICENSE FOR MY WIFE AND MYSELF.

Charles Gordon | Sep 3, 2020
Mary Moorer | Sep 3, 2020

Yes

If you lose your driver license what do you do?

Ray Lowe | Sep 3, 2020
Rosana Hernandez | Sep 3, 2020

Go in fill out application on computer and choose replace not new. Really easy. You will have to pay the fee again though. You usually get the replacement within 8 to 10 days.

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How old do you have to be to go in alone to take your permit

Oscar Arellano | Sep 3, 2020
Eduardo Vallejo | Sep 3, 2020

At least 15 1/5

How do I make an appointment for my stolen driver license?

selena araiza | Sep 3, 2020
Rosana Hernandez | Sep 3, 2020

You may make an appointment online.

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I bought my car last year and am now finding out I never received my title/pink slip. How do I put a rush on it? Jimi Paid cash no liens/loans against it

Jimi Algeo | Sep 3, 2020
alyssa radkay | Sep 3, 2020

Did you pay it off or get a lien release? And submit it

I am trying to make an appointment to renew my license. I have been in prison for ten years.

T Webb | Sep 3, 2020
alyssa radkay | Sep 3, 2020

Go to tha website to make an appointment or just walk in.

out of state truck needs to be registered,what documents I need to carry in.?

Van Johnson Sr | Sep 4, 2019
J.C. Villarreal | Sep 4, 2019

Smog inspection, title or proof of ownership to start.... Should be between $120 to $180 depending on the make and year....... Don't forget insurance

Can the vehicle have tinted windows

Edgar Griego | Sep 4, 2019
araceli barriga | Sep 4, 2019

Depends there is legal and illegal tinted windows look it up

On a California ID. How many years are given..from date issued?

Veronica Quiroga | Sep 4, 2019
T. A. T. | Sep 4, 2019

5ry, it is 10 years for the ID and 5 for the Drivers license.

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Is there a electronic kiosk at this location?

David Urrutia | Sep 4, 2019
tiamantis Wright | Sep 4, 2019

No there is not an electronic kiosk currently at the redlands dmv.

How much is a Calif. I.D.

Carol Barber | Sep 4, 2019
shahid hassan abbasi abbasi | Sep 4, 2019

$ 35

If u want to register your car in your name how much will it cost

Peter Alvarado | Sep 4, 2019
Paul Ellis | Sep 4, 2019

I don’t know

Is this place really open at 7 am?

Micah Rosencrans | Sep 4, 2019
Omar Henderson | Sep 4, 2019

Yes

are you able to walk in for permits

sylvia mayer | Sep 4, 2019
Omar Henderson | Sep 4, 2019

I believe you can

What are the forms of payment that you are allowed to use at the dmv?

Freddy Albidrez | Sep 4, 2019
John Kothapalli | Sep 4, 2019

Cash or Cheque

Is the DMV open on Friday’s?

Marti Martin | Sep 4, 2019
Annette Kemp | Sep 4, 2019

Yes 7:00am to 5:00pm

Do you need an appt to take driving permit?

Debra Perez | Sep 4, 2019
Soledad Chavez | Sep 4, 2019

Yes you do i have a permit and I had any appointment

Can I take road test without an appointment.

Roger Bitanga Bitanga | Sep 4, 2019
Benjamin Yates | Sep 4, 2019

Yes it maybe something of a wait

Can I take road test without appointment

Roger Bitanga Bitanga | Sep 4, 2019
Joyce Painter | Sep 4, 2019

I would not think so

I can go to town for a driving test. Can I?

Chelly Serrato | Sep 4, 2019
Manuel Abad | Sep 4, 2019

No

I have to bring a "Physician Return Form" DMV. Can I just drop it off or must I make an appt.?

Pat McIntyre | Sep 4, 2019
Queen Lina | Sep 4, 2019

Just go to the dmv and get in line and get a number. Wait for your number to be called.

If I’m 18, do I still need to take the written for a permit? If so, do I make an appointment or can I just walk in and take it.

Official K | Sep 4, 2019
Luisa Loubriel | Sep 4, 2019

First time, make appt., bring all required docs. And yes you can be 50 and first time you have to.

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How much is the fee to get my restricted drivers license after a dui?

Moses Rocha | Sep 4, 2019
Jay Bonitaburg | Sep 4, 2019

Its $125, unless you were under 21 when you got the DUI, then it's $100.

I didn't get the driver license yet. I got my temporary license like more than one month ago but still it is not mailing what is happening in there

jack yoon | Sep 4, 2019
Christine “Chrissy” Haeckel | Sep 4, 2019

www.dmv.ca.gov is the website with all the answers.

How do I ask about not received driving licence?

Walid Alkorbeh | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

www.dmv.ca.gov has all the answers and the booklets in .pdf form too.

Can i get a study book for the class A here?

Christina Montes | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

Www.dmv.ca.gov has all the books in .pdf

I did not resive my lisence plate how do I get it ?

Pamela Cannata | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

I'd call, but www.dmv.ca.gov might have a better answer.

DMV sent my new vehicle registration with my old address and misspelled my wife’s name, even after I updated my new address months ago. Can the Redlands DMV correct these errors same day and what do I need to bring to correct this?

Michael B | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

dmv.ca.gov has all the nooks and pamphlets. And faqs

Does the Redlands DMV offer the machine that accepts your payment for your tags

Benita Consenz | Sep 4, 2018
A. Madrigal | Sep 4, 2019

No. I just went there and for whatever reason, not sure WHY, that branch doesn't carry one.

I lost prescription eyeglasses. Is there a # I can call to see if I lost them at DMV

Mary Anne Giroux | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

Ok according to quora, you go to the DMV where you think you lost them. The security guard will send you to the window that covers lost and found. No wait.

Does this DMV have a kiosk?

Blanca Cerritos | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

My husband says they do.

Is there a kiosk to get tags for your car in this location?

Rebecca Gomez | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

My husband says yes

Does anybody know if the machine to renew your tags is working at the Redlands office it’s not working at the San Bernardino office

Sylvia Caballero Galvan | Sep 4, 2018
Sierra Abbigail | Sep 4, 2018

If you call they should be able to tell you if it's working or not

can i just turn in plates or do i got to get a receipt..n wait in line..or mail them in..but then how do i prove i turned them in?

Stuart Hipkins | Sep 4, 2018
Manuel Abad | Sep 4, 2018

Need to get a receipt

Do they have rentals for the driving test?

Miressa S. | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

No. You can try driver training schools.

do they have kiosk their for tags

Wilfredo Aguirre | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

My husband say yes they do.

What do I need to do to get another drivers license, I lost mine.

Starlyn Swayze (Star) | Sep 4, 2018
Vicki Cannon | Sep 4, 2018

Need same question answered. Lost license and need to replace it. What do i need to bring to dmv

How long of a wait to take your writen drivering test

Anna Soto | Sep 4, 2018
Robert Hockenbraugh | Sep 4, 2018

if your in line before 8, and you just need to take the tests. When they open at 8 then they will have you go right in with minimal waiting. To honestly handle anything at the DMV, be prepared to take a day off from work!

Are you open Saturdas ??

Lilia Melara | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

They are open Monday through Friday 8am to 5pm

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Lost my Smog paper work, how do I get new paper work to get the car smog tested? Jorn

jorn larsen | Sep 4, 2018
BigHuff2316 | Sep 4, 2018

I think they can look it all up online, you might need your registration. But I think they can just look up your VIN and take it from there as it's all done online and goes directly to DMV.

time required to carry sr 22 policy?8

Ann Cooke | Sep 4, 2018
Eddie Ruger | Sep 4, 2018

3 years

Can I renew my vehicle license here?

Ron Shaw | Sep 4, 2018
Robert Hockenbraugh | Sep 4, 2018

Yes. Be advised they have something now called a REAL ID. By October 2020, you will need a REAL ID to travel domestically on airplane. I would recommend you go to the DMV well before the deadline and no procrastinate if you like to travel via plane in the USA. Get your license renewed and apply for the REAL ID also!

My liscense is about to expire what do I need?

A Google User | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

Dmv.ca.gov has all the book lets and answers in downloadable PDFs

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I recently passed my behind the wheel test last weekend on Thursday and you know how they give you a paper thats considered your license until the official one arrives well i told Him my address was wrong its spc not apt how can I fix it ?

Alondra Alvarado | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

Not really all that important. I worked for the post office and it doesn't matter to the computers. Sp, apt, building #,etc it will get there

how to get licence reinstated after medical susspention

Terry Sanchez | Sep 4, 2018
20DollarCopay | Sep 4, 2018

What I can tell most people with questions is check the DMV website. Use the info you have. Then after taking it all in sit back chill for a minute. Then adk yourself what am i trying to accomplish and has someone (most likely) already came down this path before. Most likely answer is "yes" then chill for another mintue and figure out on your own the most locical solution.....then call them or go down there. But either way do it right at opening bell...It only goes downhill from there. Treat them with respect and go from there.

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Do you have to make an appointment for California I.D. ?

Aryahna Felix | Sep 4, 2018
Ronin Hotsauce | Sep 4, 2018

Make N appointment so you don't have to wait 4 hours

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Can you have just liability to take driving test

Lashawn Glosson | Sep 4, 2018
Ronin Hotsauce | Sep 4, 2018

Yeah as long as you have some type of insurance on the vehicle. Good luck on your test...old people are plus 10 points if you hit one

How much is it to renew your id

Suleyma Mejia | Sep 4, 2018
Ronin Hotsauce | Sep 4, 2018

$35.00 you can use cash or debit. Credit not accepted

How many questions on a renewal test?

Darlene Batres | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

My husband just took his and he said 8. Half the full test.

What do i need to do if i have not received my pink slip in mail after 30 days?

Leo mota | Sep 4, 2018
Steve Grant | Sep 4, 2018

Make an appointment

Is the automatic meshing working in redlands office right now to paid the registration.car ??

henry charry | Sep 4, 2018
Steve Grant | Sep 4, 2018

They do not have one

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Can you walk in for WRITTEN test or by appt only

Robert Garcia | Sep 4, 2018
Cipriano Mateo Castaneda | Sep 4, 2018

Yes u can . but u will have to wait in line.

We came to an appointment and was told their system is down. Is the driver's license renewal system up today, Tuesday, 12/13/2017?

American Indian Originals | Sep 4, 2018
Steve Grant | Sep 4, 2018

What renewal system????

Approximately how much does it cost to transfer title and license from another state to California? Thank You

Mara Melton | Sep 4, 2018
Stephanie Garcia Warren (ejdmms6) | Sep 4, 2018

Ours cost us around $150-175..coming from Texas.

What do you do if you moved from a different state and need a CA driver license?

jennifer ryan | Sep 4, 2018
CE Waffles | Sep 4, 2018

Apply for a California Drivers License.

Is dmv open on black friday

kim heater kim heater | Sep 4, 2018
Cipriano Mateo Castaneda | Sep 4, 2018

It shouldnt be open. Bcus thanksgiving.

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How much is it to reinstate your DL.it used to be $15 plus DL Fee.$26that was 1989-1991. what is it today

Danny Felix (BEANY) | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

My husband just did his a couple of months ago. He's not exact but 15 plus license fee which he thinks is 36 or close to that.

Is the dmv open on columbus day?

Caren Cisneros | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

Yep. Not a real holiday anymore.

Does the dmv in REDLANDS take credit cards

Oscar Galeana | Sep 4, 2018
Jennifer Alvarado | Sep 4, 2018

Yes

If a license is surrendered and then paperwork os filled out to get it returned, how long before your license is returned?

LoriMarie Perez | Sep 4, 2018
CE Waffles | Sep 4, 2018

This honestly depends on why it was pulled. I would go i or check their site.

How do I start a mechanical lien process on car?

Ramon Estrada | Sep 4, 2018
Steve Grant | Sep 4, 2018

Google it

Can dmv tell you if you have car insurance

Robert Hoskins | Sep 4, 2018
Steve Grant | Sep 4, 2018

Yes and if you do not they suspend your car registration

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How late can i come?

Fancy Conley | Sep 4, 2018
Steve Grant | Sep 4, 2018

4:30pm at the latest

Which dmv is open sat

Amber Stephens | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

Not Redlands

Do you take credit cards

Mari Melch | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

My friend used his.

Does Redlands DMV on San Bernadino Avenue have a Kiosk system for registration renewal?

Deborah Ford | Sep 4, 2018
Christine “Chrissy” Haeckel | Sep 4, 2018

The Redlands DMV is on Ligonia Ave. But I didn't see any Kiosks. Everyone had to stand in line.

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I lost my license and I've already made an appointment to replace it but is there anything I need to bring for proof of identification ?

Anisia Seleznoff | Sep 4, 2017
Christine “Chrissy” Haeckel | Sep 4, 2017

If you already have one all you need is your fingerprint. They have everything else on file.

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