Riverbend at Allentown

kelvin spong

I have called multiple times and left multiple voicemails. I have also attended to send an email through their website and it would not submit. I do not have any personal experience with the property. I would just like someone to contact me in order to let me know about availability. Thank you.

Tyquan Nimmons

I have lived in the Riverbend complex for almost two years and it has been a terrible experience. After not allowing a tour until the move in date, I have experience multiple issues with the unit. The refrigerator is covered in rust and I was told by the manager that would have to pay an upgrade fee in order to fix that issue. There is no point in putting in a maintenance request because they could take up to a year for them to come fix the issue. My dryer has been broken since the day I moved in. After a plumbing issue that arose from one of the upstairs tenants pouring grease down the drain, they did not have the issue fixed until i arrived home from work with the sink flooded and my kitchen, bathroom, laundry room and half the living room was soaked with dirty dish water. After that plumbing issue it caused water damage to my kitchen counters around 08/16/2021 and till the date of 05/3/2022 the issue has not been addressed. I spoke with the Leasing Manager about this several times and the first response I got was that maintenance has been busy. I know several residence in the area who have placed work orders in within that time frame and had the issue resolved. I contacted the property manager about it again and was told they would come on a specific day but no one showed up. The water damage has caused mold to grow in the kitchen cabinets and damaged the shelves so I have not been able to store my pots and pans anywhere accept my dining room table. The property manager does not seem to take this issue seriously. Also I was told that the property was deep cleaned when i first arrived. Upon discovery while cleaning when i first moved in, I learned that that statement was a lie. After pulling out the washer and dryer, I discovered a hard layer of dirt and a sock that belonged to the previous tenant. They were even so lazy that instead of moving the sock when the were painting, they simply painted of the sock and called it a day. They also used tape to cover any holes in the wall and simply spray painted over it. Used tape to repair the blinds in my dining room and told me I had to pay for new ones even though they were broken when I arrived. There paint job overall seems as if they put no effort in even trying to make it look nice. There is paint residue on the bathroom mirrors, patio door frame, and water heater. I wished to be contacted by someone higher than the property manager since they are in no rush to address any of the issues I have brought up over the past 2 years.

Jessica Thornton

I been trying to contact Riverbend Apartments they don't never ever answer there phone the last time they answered the phone I had ask if they have any 2bedrooms 1bath Available they keep telling me they don't have any Apartments Available vary unprofessionalI they really need to do Better. really need a place for my Children and I A.S.A.P

Lawrence Bernard

When I lived at this apartment complex they were for the most part pretty good. My issue now is that I need them to verify that I was a tenant there and left on good standing. I have call multiple times the leasing office and corporate …Lawrence, our team apologizes for any issues you and others have experienced when trying to get in touch with us. We'd like to respond to any questions, so please reach out to us again at your earliest convenience, thank you.