Valvoline Instant Oil Change

Amy Crosby

Jacob is the best. He is always so friendly and helpful when I go. Everyone is very nice. Jacob is very efficient and always in a cheery, happy talkative mood! I like going there because of Jacob. They get you in and out. They make sure to read and go through all they are going to do. Yes, they give options for your vehicle to do what's necessary but never push it or up sell you. I appreciate all of them

Tina Jarrett

It's expensive but u can decide what u choose what products u want them to use. They r professional and really quite congenial. They even noticed a break light that was out on my car. Thanks Valvoline.

Jay Allen

This is my first visit to this location. Upon arrival; I was greeted very professionally with a smile :). The gentlemen had guided me to check everything from the lights- to the tire pressure - etc. They asked me if anything I noticed was bothering me and there was. My dashboard had some noticed pop up about an oil change needed and my running lights were out. This crew as a team tackled the situation with ease and expertise while also informing myself in immense details as to why and what is happening. Two thumbs up for these cats Elijah and David & EVERYONE at the facility that I had not gotten the chance to meet. Another thing; it is EXTREMELY hot in Escondido and these guys let me get some water out of the office- super nice of them! As I walked back there; I noticed nothing but team work from the other gentleman cleaning the area and managment was SUPER solid and direct. Definally coming back here and I think all of you who cruise by this company should swing in through to get your vehicle maintenance taken care of. Sorry if I misspelled any names wrong .

archer hart

I have used this location for several years. It used to be very professional and pretty quick. Last 2 times I tried, timing was very slow. The first time (about 3 weeks ago), I left because the line was moving slowly and I had appointments to keep. The last time, early this week, I waited and watched as the lead car, already being serviced when I pulled in, was still in the service bay over 3/4 of an hour later. And the other line had not moved, either. I left after nearly an hour with no movement. I don't know if they just have new people who don't know how to do the job, or if they just don't care about timeliness. Over 45 minutes for an oil change is unacceptable, especially when it used to be about 15 minutes per car. I'll likely find a different business to take care of my needs, unless this can be explained and remedied.