AutoZone Auto Parts

John Crowe

The manager of this store deserves Praise for his above and beyond service. I had bought an alternator that was faulty. These things happen. Not the 1st bad part I have bought defective products my life. But This one cost me a lot both in Is time, Money, And headache trying to figure out what was wrong with my car. The battery light would not go off and no matter how many times I tested it I could not figure out what was going wrong. The car was seemingly working but I did not want to drive it with the battery light on. when I went to go return the part, It had already been returned in Tennessee of all places.I've never even been there. The it was returned day before Christmas. This was $370 that I was about to lose On a part that has a lifetime warranty. You can understand the anxiety. I was on the verge of a breakdown. The amount of money that this part had cost me in ubers, frying my brand new battery, And 3 different mechanic diagnostics ( Totaling hundreds of dollars with no is no solutions As to why the battery light will not go out) before I finally decided to drive it After I bought a battery monitor and 2 days later The alternator's volt regulator finally went bad and the volts went in to the 20s and fried my battery and some of my electronics, Totaling in about $500 worth of Is additional damages. Not including having to get my car towed in to get another alternator, and Is ubering back-and-forth from the dealership. So losing out on another $370 was something that I wasn't even going to tolerate. Obviously what had happened here was fraud. This manager saw that and recognized what I was going through and got on the phone with his district manager and Handled it immediately and got me a refund no questions asked. He Was faced with a difficult decision and did the right thing and I can't thank him enough. He did not make this alternator. He had nothing to do with Whoever Is committed the fraud and returned in Tennessee. But he did Solve the issue and I am grateful for that. If I remember correctly his name is Oscar and I am thankful For everything he did.

Nicholas Syers

Nice store, good selection, would have bought more stuff if the paints didn't have to be locked up and it was such a hassle to get them. Oh well that's what I get for shopping on Colfax

Louis Wright

I'm giving them a 1 star on the simple fact that they don't sell 6 point sockets. They only sell 12 point sockets. There are certain bolts that require 6 point ones. These are the basic socket design, WHY DONT YOU CARRY THEM?!?!?

Sarah White

Today I went in to buy a lightbulb and it was pretty busy with about 7 to 10 employees and all I saw were employees standing around, on thier phone, EATING at the front counter while there's a line of customers waiting to be helped. While standing in line, a white woman with light brown hair in a bunch and a red shirt condescendingly says if you all are in line you need to be over there if you want to be helped, and then says "I dont know why they're all standing around like that". Absolutely unprofessional. Then I finally get to the counter and they have no clue about what I need. Its a lightbulb for a car, are you serious!? Look, you people work an auto parts store but its still dealing in customer service. Also you should probably know a little something about parts if you WORK in a car parts store. (AND don't eat at the counter!!!!!! Wow just wow) How embarrassing for the company. Not going back, I mean there ARE a million other car parts stores around.....If you don't like where you work go somewhere else!! Haha what a mess.No wonder you have such a low rating!