Costco Tire Center

Victoriador

Long line to buy tires. Bought our tires. Hadn't been called in 9 days. I was told it would be 4 days. Called them a few times. They answered the fifth time I called. Very frustrating! They said to me that another person was accidentally given our tires by mistake. Was told 'mistakes happen,' by Jacob. Because their tires were the exact as ours, we were told we could have the ones they ordered. They did not offer a suitable amends other than a verbal apology from Jeremy. I was driving on my spare tire for that whole time I was waiting for the phone call. They put my tires on. It took 1.5 hours. Longest wait time process for something like that I've ever experienced. They need to adjust their process and have 1 - a waiting area, 2 - someone to answer the phones (oh and supposedly their phones aren't working this month anyways, he said) 3 - a speed checkout line for people coming to pick up. I am very disappointed in this place. I don't recommend using their services.

sara foote

The worst service I’ve ever had. I didn’t have a car jack to change my flat tire in there parking lot and they wouldn’t help me because it wasn’t a Costco tire. I had to go buy a car jack to change my own tire in a snow store in front of there empty bays. I pay for the expensive membership and this was the worst service not only for a company but for being a decent human.

Cherry Hair

Takes way too long to get anything done. Dropped off a car for one tire to be put on. It's been an hour. I am the only car back there. to get this appointment and get my tire ordered was an ordeal. Don't call because they don't answer . I don't think I will ever buy my tires here again. It's not worth the savings. I would much rather pay more and get things done in a timely manner.

Gladys Andrei-Galloway

Purchased "certified used" from one Tim Dale Nissan that was supposed to have been serviced 🙄 Tire rotation, balance and replaced TPSM valve at Costco for way less aggravation while shopping. Tires at Costco with courtesy and an explanation of how to trip the light off saved the day.