Old Navy - with Curbside Pickup

Gianna D’Avanzo

Tried to exchange a pair of sweatpants that my puppy’s nails went right through less than a month after buying them. The woman explained it was against store policy but she would check with a manager- fine. The manager (short straight brown hair, big eyes) came out and had such an attitude I couldn’t believe it. It’s not even about the pants (although it’s not like it’s money coming out of their pockets). The way the manager looked at me and said “well, it was YOUR dog that ripped it, so.” Like.. I know times are tough and customers can be rude, but there is no reason to speak to someone like they’re below you. No sympathy, no explanation. She totally belittled me and even though I shop a ridiculous amount at Old Navy, that will unfortunately no longer be the case.

Greenworld

Every time I go here,the staff is welcoming,curtious and the Manager is always involved in every day operations and sales,as well.The store is immaculately clean and it is easy to shop without hitting someone's shoulder or shopping cart.

Ebony Barbosa

I love shopping at this Old Navy, they usually have everything that I search for online. The only thing I do not like is that the website will not allow me to select this location to pick up in store when they have the products in store. …

Laura Lee Torres

I went to return a jacket and I was mistaken that I had already returned online. Which is fine I felt embarrassed but this returns lady was beyond rude. Yelling so loud the whole store could here what happened. I felt so belittled I …