Address: 1350 NE Stephens St #30, Roseburg, OR 97470, USA
Phone: +15416725972
Sunday: 9AM–6PM
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 8AM–8PM
Ellis Heine
Customer service from manager and there supervisor was the worse I've had in years. I use harbor freight in Eugene and there helpful. I had to go a new product since the one sold me was defective and the would no replace it, even tho I just took it out of the box . In Eugene they would have done what is right to keep a customer that has been shopping with them for years. Closed my account yesterday. I'll shop somewhere else from now on.
William Cantwell
Great prices on tools you can usually find what you're looking for and things you haven't seen before, But altogether very cheap prices awesome place I must go to to for your tools
B M
I wanted to sign up for the credit card for the 10% off but there was a line and they kinda acted like it wouldnt do much but when you spend 300+ thats kind of worth it.
mario contreras
Everytime I've been there, I always get good customer service from everyone. They have a variety of tool at an affordable prices.
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Go to the policy on replacement. It doesn't matter what the Employee says, Including the Store Manager, They have to Honor the guidelines given. They are employees and not the Company Owner. if it Comes down to it , go to Corporate and tell them about the situation, head's will roll. EVEN Corporate has to abide by it's own policy, and policy cannot change without proper procedure, and that don't happen overnight . Truth.
Yes
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