Address: 6001 Gibraltar Dr, Pleasanton, CA 94588, USA
Phone: +18009720999
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: Closed
Yusuke Kondo
Edit: as the owner replied. Can’t find me from your system? That’s how bad your system is. Your online banking system is still very dated and unintuitive to use. I couldn’t set up my automatic payment as you were revamping the online system a few years back and when your system is up, you made all of us to recreate new account setup instead of migrating it. The workflow was flawed and it took us multiple times to call you to get that fixed. Even after the new online banking system, it’s really hard to use. Every payment I make, you give us 0 notification, no email confirmation or whatsoever. We don't even know if the payment was successful or not until going back to log in a few days later. Do you want me to call you? Your call line takes ages to get a real person and it is waste of time. That’s why you are getting one star.
Jay Cortero
Can’t stress this enough, but customer service is very irritating. Some lady on the line said she’d contact me about helping me with my debit card situation in a few hours, but I never got a call back. Second thing is cashing checks. Cashed in a check hoping it would only take a day or two, it didn’t cash till three weeks later. Very poor service.
Rob Q
Using the credit card is always a hassle. Every time I pay my card I’m never able to use it. I understand it takes a few days for the payment to go through, but after 2 weeks still can’t use it. Always have to call customer service every time for them to clear it and the payments to go through. Never had this problem with other cards. I recommend going with a different bank.
Norman Arnold
THIS COMPANY WILL STEAL FROM YOU! Wish I could give them zero stars. Years of taking my money for an Auto Loan and I never got the title for the car! I paid off my loan in June 2018 and its June 2020 and NO CHANGE. THIS IS THEFT!!! I HAVE STILL NOT RECIEVED THE PINK SLIP FOR MY CAR. Zero help from customer service. They point you to their 0999 number, where they hang up on you and pass you from agent to agent. Years of terrible service from a terrible, immoral company.
Thanks! Your review is awaiting moderation.
We do! 24hrs a day 7-days a week at the Pleasanton branch, inside the rotunda.
Couple of different ways. If you are talking about cash, coming into a branch or using one of the largest (over 32,000) ATM networks we partner with.
Hello Mary, If your car was paid off in 2008, SafeAmerica would not have anything to do with your registration. You would have to visit the DMV to make any changes. Have a great day!
Hello Lynda, Tax reporting has been mailed. If you still have not received it by this Wednesday (1/30/19), please call us at 800-972-0999. Thank you!
Hi! Good question. Rates can change often. There can be promotional rates and just everyday rates. It is best to check for the latest at our website for the most up-to-date rates. Thank you!
Good question! The credit union car sales we have at our headquarters in Pleasanton is just like going to a dealership. It is not an auction. We just have better pricing and you can get your financing done much faster.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.