BASS Medical Group

Category: Medical clinic in Walnut Creek, California

Address: 2637 Shadelands Dr, Walnut Creek, CA 94598, USA

Phone: +19253504044

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Barbara Hayes

Jul 11, 2022

Need better time management, because I waited in the lobby for an hour after my scheduled time. When I asked what the issue was because people that came in after me when in before me, I got not reply until 30’mins after I decided to leave. Better time management and customer service. Service was bad the person at the front desk didn’t know what she was doing and other person at the front desk didn’t want to help me or the other person who was helping me . This is the place for medical help now I don’t want to have any procedure with this medical group

Gary Roberts

Jun 24, 2022

My visit with Dr. Sarah Woon was very efficient and extremely professional in all respects. Dr. Woon is an amazing and always very helpful physician. Her office staff is also fantastic.

Charlene Devlin

Apr 26, 2022

The Medical Assistant was very kind and gentle, assisting the doctor with the very uncomfortable procedure I had to go through! Also the Doctor was as well! They were all great at helping me maintain my privacy as well! If I had a choice, I would definitely return! Thank You Dr. Chin, and staff!!

Mama2under2

Apr 24, 2022

Was new patient at a facility and was going in for pain and symptoms around my months cycle. The physician, as usual, had no idea as to why the sudden changes so performs an unnecessary ultrasound and prescribes birth control to see if it helps (which I didn’t end up taking because as I said to him I don’t want to just try out meds without knowing what’s really going on). Then I received a bill for $846. I called to find out why and the billing specialist said they charge the code so long as the physician steps foot into the office with you. I asked that even if they don’t say or do anything related to that code? And she said yes, they charge it for him being present. The medical system is a complete joke. Pushing medication without actually trying to help the patient get well. It’s lazy and robbery and Google provides more information than these so called doctors ever could. We should start focusing our AI efforts on the medical industry so we could potentially get some answers and eliminate the useless middle men.

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Questions & Answers

is Bass Med Group affilitated with john muir

James McAtee | Aug 4, 2022
Carmen J | Aug 28, 2022

Yes

is bass med affiliated with john muir

James McAtee | Aug 4, 2022
Joe Ellett | Aug 20, 2022

BASS is owned by Privia, not John Muir, although many BASS doctors use JM services and facilities. Note that BASS has vastly increased the number and scope of their facilities and services, such as imaging, urgent care, etc.

Is bass medical affiliated with john muir

James McAtee | Aug 4, 2022
Vanesa Kaselionis | Aug 13, 2022

No, separate medical groups

I have injections on my back on my spine the the T area I was wondering it does anybody know how long those injections last and how often you can get them please let me know I'd appreciate it thank you

Lois Cory | Nov 7, 2021
BASS Medical Group | Nov 7, 2021

Hi Lois, thank you for your question! This is a great question for your doctor or their staff, we wouldn't want to give you the wrong information. Who is your doctor? We can try to ask them first thing Monday to get an answer for you!

Does the Bass Medical Group have a portal, similar to the My John Muir portal, where patients can establish an account, then log in to send messages to Bass Medical Group doctors, see records of past doctor visits, lab test results, etc.?

Joseph Beaty | Sep 4, 2019
BASS Medical Group | Nov 7, 2021

No we not at this time, some of our doctors use MyChart by EPIC

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