Elements Massage

Category: Massage therapist

Address: 83 Keene Rd, Richland, WA 99352, USA

Phone: +15092831471

Opening hours

Sunday: 8:30AM–9:30PM

Monday: 8:30AM–9:30PM

Tuesday: 8:30AM–9:30PM

Wednesday: 8:30AM–9:30PM

Thursday: 8:30AM–9:30PM

Friday: 8:30AM–9:30PM

Saturday: 8:30AM–9:30PM

Reviews

lore Brackensick

Jul 24, 2022

Excellent customer experience. Massage therapist, Jessie provided a excellent massage. Customer service was outstanding and was able to promptly schedule an appointment.

carly Larkin

May 17, 2022

I have been getting monthly massages for my entire adult life and have seen countless different massage therapists. Today I had a massage from Bobby for the first time and it was far above and beyond the greatest massage I have ever had. He is extremely knowledgeable and passionate about what he does. If you prefer deep pressure I couldn't recommend him highly enough.

Meredith Mata

Nov 1, 2021

I have been coming here for years now. It’s a peaceful, clean environment. Everyone is very nice and professional. I like the add-on options and the membership is reasonable as well. If I don’t get a massage that month it just rolls over to the next month! I also love that I can schedule appointments online and pick a therapist based on the level of pressure I personally like for my massages. My therapists always have good suggestions for stretches and at-home care to help in between massages as well.

Sam S

Sep 3, 2017

Very upset after today. My first massage with Jorden went very well so I had scheduled another one. I scheduled an appointment for Sept. 3rd (today) at 10:00. I have had a lot going on at work, as well as a recent family emergency, so I was very much looking forward to this massage. I even called Thursday to confirm the service, stating that the appointment card said 10am. I was confirmed and arrived at 9:50 this morning, where I was told my appointment was not until 10:30. I am not sure where or when the screw up occurred, but it did. Having family obligations later, I could not stay, and due to employee error, was not able to have the one bit of relaxation I was looking forward to for weeks. Related, I was a receptionist for Elements back in NJ, so I am familiar with the computer system. I am also a hairdresser and work with scheduling appointments and confirming them. Perhaps better training is necessary?

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Questions & Answers

Why do you never answer your phone? I've actually had someone answer to talk in the background. Please answer your phone. Why do I have to leave a message? I've got things to do man I can't wait around all day for you to call me back.

Steph Harris | Sep 4, 2019
Rena Riddell | Sep 4, 2019

Hello, I am so sorry, I am in the middle of relocating to Eastern Washington . I had hired someone to take over my Clientelle and she up and quit on me. I am no longer accepting Clients in Port Orchard and am don't know how to let everyone know. I am very sorry for any inconvenience. Sincerely Rena J. Riddell😒

Can you permanently cancel my membership.

betty horton | Aug 6, 2022
Elements Massage | Aug 6, 2022

We do just have a quick form we will need you to sign to cancel your membership, and we just ask for 30 days notice. We are here every day, even weekends 8:30AM-9:30PM!

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I think someone has mistakenly categorized this Google listing as a restaurant. "Menu" shouldn't be an item if the listing is properly configured. It may explain why there's a couple of mistaken reviews here, recommending the halibut...

Swerving Lemon | Sep 3, 2020
CJ Mitchell | Sep 3, 2020

I think in this case they mean menu of services (types of therapy, list of practitioners, etc.) Up top it's correctly classified as massage therapy.

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Any lymphatic drainage massages after lipo?

Patricia Siempre TJ | Sep 4, 2019
Charli Morris | Sep 4, 2019

Yes! Elements has quite a few therapists who specialize in lymphatic drainage.

Do you take Kaiser ins.

Philip Doras | Sep 4, 2019
Elements Massage Richland | Sep 3, 2020

Hi, unfortunately we do not bill any insurance directly unless it is covered by a PIP claim. We do offer invoices for service in order to submit to your insurance for possible reimbursement.

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