Alpha Computer Center, Inc.

We can certainly try, but depending on the condition of the device, data recovery is best effort.

Of course! Theoretically, you should be able to fix this problem yourself, as long as you have access to iTunes and your Apple ID and password. However, if you do not have access to iTunes or are facing any additional problems, we can repair the device at a cost of half an hour of our priority labor. This repair would not be covered by any warranty, however.

Yes! Whether you’re a new Apple user needing an introduction or have more specific concerns, we offer one-on-one training with our technicians. Training is by appointment only.

As we cannot offer estimates without diagnosis, we highly recommend bringing in your device. Under certain circumstances, we do offer on-site repairs, though additional fees will apply. Please call for more details. For iPhones, iPads, and newer MacBooks, we need the Find My Device feature turned off to proceed with the repair. When you do bring it in, please have your Apple ID and password ready.

Nope! We welcome walk-ins.

Out of warranty repairs are subject to fees. Out of warranty repairs include: software configuration, such as malware removal, updates, and data recovery; accidental damage, such as drops, spills, etc.; and devices with third-party parts (so if the device was repaired by an unauthorized service provider). For out of warranty repairs, we require a diagnostic fee at check-in of either $100 for iPhones and iPads or $90 for computers, which will go to your total cost of repair. For most repairs, we cannot offer estimates without diagnosis.

We accept Apple warranty, including Limited Product Warranty and AppleCare+ Extended Warranty. You can check your coverage at https://checkcoverage.apple.com. In some phone plans, carriers provide their own insurance. We cannot accept any third-party insurance, so please discuss your options with your carrier. Not all repairs are covered by warranty. Out of warranty repairs include: software configuration, such as malware removal, updates, and data recovery; devices with third-party parts (so if the device was repaired by an unauthorized service provider); and, in the case of Limited Warranty, accidental damage, such as drops, spills, etc. AppleCare will cover up to two cases of accidental damage, but AppleCare uplift fees will apply.

Length of repair is very variable based on the needs of the device, but, typically, computers and laptops run 3-5 business days while iPhones and iPads can be finished next business day. Same day repairs are possible, though additional fees may apply. Please call for more details.

We offer a limited selection of iMacs, iPads, Macbooks, and accessories. We do not sell cellular devices, such as iPhones. We can assist you with your custom-configured Apple computer to fit your personal needs.

We are an Apple Authorized Service Provider for Apple devices, including iMacs, MacBooks, iPhones, iPads, Apple Watches, AirPods, HomePods, Apple TVs, etc. We repair, we can train, and we sell select Apple devices and accessories.

We are located at 410 Williams Blvd in Richland, just a block west of the Uptown Shopping center on the corner of Jadwin and Williams.

We can, though this sort of repair requires a whole-unit replacement and pricing depends on your phone model and warranty coverage.

If you're having difficulty updating on your own, we can definitely update it for you! In a case like this, though you'd likely need the previous owner's Apple ID and password.

No.

We can replace your battery, but we do not directly sell batteries to customers.