Best Buy

Category: Electronics store in Santa Rosa, California

Address: 1950 Santa Rosa Ave, Santa Rosa, CA 95407, USA

Phone: +17075451078

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Andrew Watson

Jul 29, 2022

It's a Best Buy... If you've been to one, you know what to expect. The employees were very nice and even checked to make sure that what I was buying would work with what I was buying it for. Super friendly dudes! My only complaint, and it's a very minor one, is that it took a while to find someone to help me and no one approached me to see if I needed help. Super minor, I know. Regardless, I'll definitely be coming back here when Im back in the area and need some tech.

Paula Baxter

Jul 22, 2022

Very knowledgeable help in purchasing a new phone. The sales associate, Kami was beyond friendly and helpful. She made sure we understood the options available and listened to my needs in a phone. Super shout out to Kami!!

Yan Wang

Jul 2, 2022

I was shopping with friends there. And one staff in the PC area came to greet us and ask us some uncomfortable questions, like "where are you from?", "Which country are you from?", "I cannot differentiate Chinese and Korean because they look similar."... What's the point of asking your customers these questions? I understand he was trying to be friendly, but the questions he asked made us uncomfortable. I didn't want to put that staff in trouble. But this staff seems to have unconscious bias. Best Buy please improve your staff training system. As a customer, I do not want to be offended while shopping.

Jeramie Keen

Apr 23, 2022

I will never shop here again. Definitely the worst customer experience ever. No communication. Waited 3 weeks to have them come out only to get a call and they were at the wrong address. I updated it with them when we made the purchase. No way to call the store itself. I could go on and on. Wasted Hours and Hours only to finally have to finally get a trailer and return our washer and dryer ourselves. It still bugs me and it was 3 weeks ago. Box stores are the worst. Buy from a small business. Pay a bit extra. I won't be back. Ps. I was never rude to them even after all we went through. Sad that companies like this put small businesses out of business!

Thanks! Your review is awaiting moderation.

Questions & Answers

Do these bust buy people always try the bait and switch? Sell me a computer that you dont have in stock. (Lenovo) and then tell me you wont be able to get it? YOU SUCK!!! BUST BUY!! NEVER AGAIN!

Année | Sep 4, 2019
S.E.L | Feb 5, 2022

Yes ma'am absolutely read my review I used to love Best Buy and now I despise them but the best part is they really don't even have anything good in their store anymore and well yeah they suck the end

Read More

Do you have Tracfone's in the store to pick up today

Mary King | Sep 3, 2021
MC Mukai | Sep 3, 2021

Yes but supplies are limited.

They have remote control for television sony brabvia

Bills X40 | Sep 4, 2019
Di santi | Sep 4, 2019

yes

Can I get help shopping for a TV? Do I need an appointment, or can I shop in the store?

Ramona Asmus | Sep 3, 2021
Tam Pham | Sep 3, 2021

You can shop inside, facemask is required. Business hours are from 11AM to 7PM for now.

Read More

Hi Can you turn old videos into DVDs

Jean Farmer | Sep 3, 2020
Pamela Davis | Sep 3, 2020

In Santa Rosa, check with VideoBrite on W. College Ave. They do that service.

Read More

Do you guys sell a CD player that can plug into the port of a 2019 vehicle? Auto manufacturers are no longer putting CD players in 2019 vehicles, and I want to play my CDs on long drives. Help!

A Google User | Sep 3, 2020
Sang Lee | Sep 3, 2020

That really depends on your car and the type of inputs you have in your car. If your car has Bluetooth or USB, you might be better off playing music from your phone. But ultimately it depends on the inputs on your car.

Read More

Someone knows if it burned. The best buy of santa rosa

arturo pro | Sep 4, 2018
Nick Levy | Sep 4, 2018

No it didn't

do you have headphones with separate ear adjustments for tv watching

Tom Vadon | Aug 20, 2022
Patches Conway | Aug 20, 2022

Ordering online for home or in store pick up will give you better options.

Read More

do you carry black & decker powered floor sweepers

SANDY GLOVER | Jun 5, 2022
Dee D | Jul 5, 2022

I was at the pet store, not Best Buy.

am on my 3rd flip phone by jitterbug Do you change batteries

sierra hiker | Dec 7, 2021
Traveler In Motion | Dec 7, 2021

This is a use forum, not a store forum.

Read More

do you have a vantop hf 612 l 12" 4k uhd front/rear dash cam available in your store and also ready for intallation

Winer Benjamin | Nov 7, 2021
Gary Estes | Nov 7, 2021

Will they will do there best to tell you alot of there stuff is out of control with shipping but do you really want to give your money 💰 to Amazon that treats there workers like robots 🤖

Read More

Can i buy i phone 6

Anup Desai | Sep 3, 2021
Loretta Geiser | Sep 3, 2021

.. I Don't Know, you Should Call Them or Stop By Their Store .. .. Good 👍 Luck ..

What are the Covid safety practices like here?

Anonymous | Sep 2, 2022
Adrian Jimenez | Sep 3, 2021

Everyone where mask but the 6 feet apart is almost impossible to do

does best buy install tv and take away old one?

Dorie McKay | Sep 3, 2021
Gen Alvarez | Sep 3, 2021

Yes, they can help with both. Call the location your dealing with first to ensure they are set up the handle it.

Read More

PICK UP THE DAMN PHONE!!! I CALLED TWICE. 1ST - 1 2/5 HRS. 2ND 2 HOURS. AND I.M CALLING AGAIN YOU HAVE ME ON HOLD!!

A Google User | Sep 3, 2021
Austin h | Sep 3, 2021

Sure

Do you take in old printers and ink cartridges for recycle?

marcia colombo | Sep 3, 2020
Jeff Hughson | Sep 3, 2021

Yes, also Target is two doors down and they do.

Read More

can i test earbuds

Luna Artraga-laak | Sep 3, 2020
Norma Brewer | Sep 3, 2020

No.

can we go in the store yet ? when you are open

David Golz | Sep 3, 2020
Gary Estes | Sep 3, 2020

Not yet but it open take outs

Why don’t you accept a credit card?

John Millious | Sep 3, 2020
Leo O'Connor | Sep 3, 2020

Just made a purchase there about a month ago and they accept all credit cards

Read More

Do you accept old TV and stereo remote controls?t

Amy Brent | Sep 3, 2020
Dwayne Dunne | Sep 3, 2020

No

My computer screen has a bright orange band of color down the right side...and all my photographs have orange highlights...my redwood forest screen saver now looks like a forest fire. Have you experienced this,,,what does it mean? HELP

Christopher Lirely | Sep 3, 2020
Daniel R | Sep 3, 2020

I think u need to call the geek squad and have them look at it.

Do you sell digital photo frames?

Ann Biase Abbruzzese | Sep 3, 2020
Hannah Guillory | Sep 3, 2020

Best Buy has a 14 DAY POLICY on ALL ELECTRONICS they sell. That means that on the 15th day, if your photo frame goes out they will NOT return exchange or refund your money. Even if you have the reciept. They do not inform you of this. Good luck on your hunt and Merry Christmas

Read More

What is your district manager info.

Chris Bean | Sep 4, 2019
Chris Kellawan | Sep 4, 2019

Mr. YouStillWont BeSatisfied III

Do they ANSWER!!!!!

Lynne Faulks | Sep 4, 2019
Happy2423 | Sep 4, 2019

Yes

Does best buy have cds?

Olie Mathieson | Sep 4, 2019
Rojelio “Ro” Gallego | Sep 4, 2019

yes they do.

Read More

I bought a 24" Vizia TV about three months ago. Frequently recently the audio fails. Good picture but no sound. I have had Xfinity here to work on the problem. Can I return the TV and get a new one.?

Susan Rice | Sep 4, 2019
Lisa Hayes | Sep 4, 2019

Three months ago??? And you want to return it?

Are there music stands at the Santa Rosa store?

Shirley Smith | Sep 4, 2019
Di santi | Sep 4, 2019

yes sure!!

How much is the dells I'm going to Best Buy Saturday morning

Joe Peila | Sep 4, 2018
Tony Hannides (LazyTonyVlogs) | Sep 4, 2018

Check the deals on the website

Read More

How can order a mp3?

hector garcia | Sep 4, 2018
Max_the_gamer 178 | Sep 4, 2018

Pretty much you can by a mp3 player

Read More

Do you carry cannon camera film?

R Martin | Sep 4, 2018
Max_the_gamer 178 | Sep 4, 2018

Most likely

Read More

Keyboard of piano I'd you has it there anysale?

melody abramoski | Sep 4, 2018
Yesim Buke | Sep 4, 2018

Fukofg

Read More

Do you have any laptops that I could at least play some games.

RNG_GhOsT | Sep 4, 2018
Tyler Moskowite | Sep 4, 2018

They offer a wider selection in their website and your can order pick-up. They have a few of each price tier available in store.

Read More

Is PAcific sales open today We are looking for a refrigerator

Patricia Williams | Sep 4, 2018
George Bernheim | Sep 4, 2018

Yes

I recently mounted my 40" Samsung Sound bar under my tv which I mounted on the wall. Problem: I can no longer control the volume with the remote control because the sound bar is facing down. Can anyone help?

K Howell | Sep 4, 2018
George Bernheim | Sep 4, 2018

The sound bar should face your viewing position which insures sound quality and proper operation. If that is not possible, speak to someone at Best Buy about an IR (infrared) repeater which is pretty simple to install.

It's open today ?

C- Reblogs | Sep 4, 2018
James Curtis | Sep 4, 2018

Yes, it's open until 9pm today.

I have a Sears Kenmore Elite Room Dehumidifier that leaks, can you fix it

Chance Massaro | Sep 4, 2018
cesar mora | Sep 4, 2018

You have to call sears.

Read More

do you deliver and install washing machines?

Ian Butcher | Sep 4, 2018
Tom G | Sep 4, 2018

They delivered my refrigerator and installed it. I'm sure they would for a washer and dryer.

Read More

If I wanted to change my laptop to a less cost laptop could I do that?

Younghern | Sep 4, 2018
Tom G | Sep 4, 2018

Not knowing what price you paid previously, makes it difficult to answer your question but not impossible. If you just purchased your current machine then I would have to say it might be difficult to get a better price on a new one. However, if it's been a few years since your last purchase, im sure they offer a machine of the same specifications or better for what you paid for the last machine or even less.

Read More

Why dont they answer the phone anymore? I just want to talk to an actual person but the phone puts me through 5 minutes of waiting before hanging up.

TFrills | Sep 4, 2018
Max_the_gamer 178 | Sep 4, 2018

I don't know

I received a gift and would like to add an extended warranty. Is that possible?

Deborah Hart | Sep 4, 2018
Dylan | Sep 4, 2018

Best buy employee here: you have two weeks after date of purchase to add geek squad protection. If its a smaller item please bring it in

Read More

how can i tell how much value is on a gift card i received? i dont see any amount listed

all seasons | Sep 4, 2018
George Bernheim | Sep 4, 2018

Customer Service at any Best Buy store can swipe card and tell you your balance

Read More

Do they carry old school CD /cassette players ?

Gene Filiberti | Sep 4, 2018
John Potrebic | Sep 3, 2021

Do you sell cassettes

Read More

Can I pay my MetroPCS phone bill at Best Buy?

John Thompson | Sep 4, 2018
Adam Atchison | Sep 4, 2018

No

Read More

Dot they have a Animation Tablet

Pageroll | Sep 4, 2018
Solo Jesus Te Ama | Sep 4, 2018

Yes , they do

Read More

Can I recycle comptadoras?

Jose Villagomez | Sep 4, 2018
patricia moore | Sep 4, 2018

Apartment homes.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places