Address: 3520 S El Camino Real, San Mateo, CA 94403, USA
Phone: +16505770115
Agus M
I’ve been calling for hours since the opening time and goes straight to voicemail, service has noticeably declined in the past couple of years. Can’t get appointment for simple things that take 2 minutes for a vet to get done
Estefany Villa
One of the receptionists is extremely rude. I have gone their since I was 18 years old and have never had a problem with any of the workers their. I will continue going their because I dont have a problem with anyone else but I suggest that they train them better on people skills. I will not call her out by name or looks because it is mean but I highly recommend it since the receptionists are the face of the company.
Alicia Serrano
I have tried to take my pets there but they never had any days available and one time which was this year of 2021 I was able to take a one of my pets with an appointment but that free exam coupon it never happened never. Although the vet Sounded very nice when I spoke to her on the phone fortunately I wasn’t able to P in the room while she was being examined because of the pandemic but my dog didn’t come out from the exam room I’m scared I don’t know how they examined her or what they did but I guess he did a good job.
Paul Roberts
This place is ALWAYS closed. And when they send prescriptions to the pharmacy, they never want to approve renewals, so I have to scramble at the last minute to try to get an appointment. This happened 3 times before I gave up and just took my pet to a different vet. Calling today to try to get her medical history, and they're closed again! They were also closed on Tuesday this week, and they're always closed on Saturdays. Why even run a business if it's going to be closed so often?
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No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including: • Vaccinations • Dental Care • Parasite Control • Nutritional Counseling • Behavioral Counseling • Comprehensive Examinations
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
To add onto Banfields response- the Wellness plan does not cover emergency and abnormal conditions. Nonetheless I've found it extremely useful: when my pet is sick, I can tell that hes sick but notwhat is wrong. The wellness plan allows me to get him checked out for free (unless blood or other tests are needed) without having to worry or "wait it out". Last month my pup was limping and i was worries he'd injured his paw. The wellness plan gave me the ability to bring him in and have him checked out for free to make sure it was nothing serious.
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