Tesla

Category: Car dealer

Address: 840 Providence Hwy, Dedham, MA 02026, USA

Phone: +17814713001

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Melinda Braun

Apr 23, 2022

Took my grandgirls to see Teslas in the show room. All the staff were very nice. Let them sit in 2 of the cars, open the trunk & frunk, and look at and play things on the video screen. Both girls would love to own a Tesla. We'll see what's around when they can drive in 5 years;^)

Joe DeMasi

Apr 11, 2022

Made an appointment using the app due to squeaking suspension (control arms). Got a number of confirmations and messages in the app before my appointment, including estimated cost (zero), offer for Uber credits. Brandon, very nice guy, checked me in, offered some services (I had zero work done on the car in over 3 years of ownership): clean/lube brakes, rotate tires, cabin air filter. Waited there, good wifi. Noticed they were offering everyone who came in $100 Uber credits per day while getting work. I was done in 3 hours. Great experience.

Sarah Mcgarghan

Jan 19, 2022

Where do I start? 1. A 4 day fix ended up taking 2 weeks 2. Absolutely no communication between service and me. And what’s up with ONLY being able to text? 3. Had to beg for a loaner to travel my 4.5 hours home after realizing it wouldn’t be ready anytime soon. Living in upstate VT, there are no service centers locally. 4. Loaner came with defective charging converter so I was unable to charge at home and had to take 3 hours out of my day to travel to a super charger to charge. It was VERY cold here. 3. Did I mention the lack of communication??? 4. Experience was so bad I’m selling the car and purchasing something that can be serviced locally. 5. Oh, and did I mentioned that I had to repeatedly had to request updates on the car which were never forthcoming! I don’t know if this is a Tesla thing or specific to Dedham, but I sure would select another service center!!!

Conor Walsh

Sep 27, 2021

Appointment cancelled after waiting 3 weeks."Due to high onsite inventory and workload". Small crack in my windshield, was told to go direct to the dealership from my insurance after trying their preferred place...and getting told to also go direct to the dealer. Never had a dealer blindly deny service. On any car. At least a phone call would have been nice instead of a message.

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Questions & Answers

How do I get to talk with someone in person in your service center? The phone system does not let me choose that optionwhich I find very annoying. I am trying to return a call and cannot get a person on the line!

joan barnett | Sep 3, 2019
Ed Gray | Sep 3, 2019

Unfortunately the only way I have reliably been able to talk to people is to go to the store.

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if buying a testa model 3 from a private owner do all the warranties transfer to me?

Bruce Macaulay | Sep 3, 2019
Fred Kelley | Sep 3, 2019

Google issues buying used Teslas warranty issues. Some buyers have manufacturer's issues with repairs. Check with Tesla store near you with VIN of vehicle.

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where can I purchase a corded mobile connector? Do you have recommendations for a Tesla oriented electrician in southern Maine?

Bonny Boatman | Sep 3, 2019
chase corpus | Sep 3, 2019

they dont sell them in store, you can buy a mobile connector online here: https://shop.tesla.com/us/en/product/vehicle-accessories/corded-mobile-connector.html and you can look for tesla reccomended electricians here: https://www.tesla.com/support/find-electrician

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HI my Tesla Model 3 is there I believe and waiting for a carrier to bring it up to Central Maine (Unity) where I live. Will my car be fully charged? I have also heard that it might come on a sunday -how might I call?

Annie Sheble | Sep 3, 2019
Adonis ElFakih | Sep 3, 2019

You are posting question in public and this is not Tesla managed site. Call the center for information about your car. When I got my car it was charged but I don't believe fully charged. Hope this helps.

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I have a delivery date for my model 3 schedule soon at your facility. I live in NH and will want to transfer my registration from an existing 2011 Camry to the new Tesla. What procedure must be followed? Thanks in advance for your timely response.

Jean Royer | Sep 3, 2019
Andrew Clarkin | Sep 3, 2019

What you need to do is get in touch with Tesla using there phone number or website: https://www.tesla.com/findus/location/service/dedham

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Is the Tesla Supercharer in Dedham, MA open 24 hours?

Ted Wroblewski | Sep 3, 2018
Neil Schreiner | Sep 3, 2018

Yes. The service center is not but the chargers are always available

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Is the Model S Plaid on the showroom floor, and if not when do you think you will get one?

Railfan VIT | Nov 6, 2021
DAVID BRYANT | Nov 6, 2021

No, there are no cars whatsoever in the showroom. I don't believe it any of the Tesla stores have enough stock on the plaid but they have been able to display one. No idea when one will arrive.

How can you run this business if I can't reach anybody there... Got a "loaner" that is locked me out with the key inside... wonderful hi-tech... I have loaner, because that dealership for 3 weeks now can't fix A/C blower in my brand new car

Peter Vakhutinsky | Sep 2, 2021
Tom Harriss | Sep 2, 2021

Because no other car but a Tesla allows you to lock your key in the car? Never happened to anyone else, right? We both know that Tesla fixes this problem for regular owners, because there are multiple ways you can get into your car like using your phone app, it is only because it's a loner that you were able to do this, but why not take some personal responsibility for leaving your key in the car? The car didn't make you do that.

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i would like to purchase a tire wheel package However when placing the order online it asks if my vin is greater or less than P50900 My vin does not have a P

robert marshall | Sep 2, 2020
chase corpus | Sep 2, 2020

If your vin has more than 5 numbers, it's greater. If the numbers it has are less 50900 then it's less

Can anyone recommend a place to get my M3 inspected?

Mike S | Sep 2, 2020
Eric VanHelene | Sep 2, 2020

I used Don and Wally's, nearby, South on rt 1. They don't know anything about EVs but they don't need to :-)

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How much you charge for Model 3 tire rotation and balancing?

Gulshan Longani | Sep 3, 2019
Tamara Mavroides | Sep 3, 2019

I don't but you need to have Tesla do it I think or warranty not valid for tires

How do I turn down radio when navigation instructions come up

Christiane Delessert | Sep 3, 2019
Aj oppong | Sep 3, 2019

Scroll down Using the left dial on your steering wheel

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Has anyone obtained touch up paint for minor rim damage? Can you buy it from Tesla Dedham?

David Poole | Sep 3, 2019
Chris Jake | Sep 3, 2019

You can use a different paint if you Google touch up paint on Google..it will bring you to a model 3 group with lots of options people are using off Amazon..along with pics of the results ..

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Are you 0pen tomorrow?

Marie-Joe Sylvert | Sep 3, 2019
Chris Jake | Sep 3, 2019

They are not open

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How do I enable my app? It won't let me enable it.

Corky Ellis | Sep 3, 2019
Troy Holmes | Sep 3, 2019

You will have to troubleshoot with tesla customer service

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does buying a pre owned tesla has same warranty that carries over to the 2nd owner

Mohammad Parwaz | Sep 3, 2019
Tesla | Sep 3, 2019

Hi Mohammad, per our website: https://www.tesla.com/inventory/used/mx?arrangeby=plh&zip= "Every Model S or X receives a full inspection, remaining battery and drive warranty and a four year, 50,000 miles new vehicle limited warranty with 24 hour roadside assistance."

Do tesla service centers fix wheel related issues if you have aftermarket rims?

chase corpus | Sep 3, 2018
J M | Sep 3, 2018

My understanding/experience is that Tesla can add Tire Pressure Monitors (TPMs) to Non-Tesla wheels. But if you need repairs to the wheels for damage you need to look elsewhere. Tesla will sell you tires or Tesla wheels.

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where do you get them repaired

robert masabny | Sep 3, 2018
Brian Gudauskas | Sep 3, 2018

At this facility, Dedham.

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Hi, What is starting price on the S model? Thanks

George Gurley | Sep 3, 2018
Rakesh Thakur | Sep 3, 2018

They recently discontinued the lowest config. I believe you will get starting model s 75kwh at $69,500 and then any additions like autopilot, leather, paint etc will extra.

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