Bay Pointe Rehabilitation Center

Sheila Lyons DVM

Soon after this facility was sold from private ownership to a nursing home conglomerate a couple years ago, the standards fell so sharply, I feel it is a dangerously negligent place to rehab or be in residence for nursing home care. Severely and negligently short staffed so often, there are days when only a few long term care residents even get out of bed. Nurses and aides repeatedly not abiding by written physician orders, overcharges that are always "errors". There are some very nice people who work there but they are so overwhelmed due to short staffing, they can't do a good job. Administrators just say they will see that the care standards improve but nothing whatsoever happens. The food went from decent to grey stale cafeteria food after the place was sold. The place and the residents are always dirty. Look elsewhere, especially if you are private pay and have more choices!

maria medeiros

I was just in there for 8 days. I fell and fractured my left tibia and sprained both ankles. After hearing horror stories about rehab facilities from people I know, I was quite nervous about what to expect. The nurses and aides are wonderful! I couldn't have asked for a better staff of proffesionals. The physical and occupational therapists, with their expert knowledge, made my recovery easier and a lot more pleasant than I thought it would be. My room and facilities were always clean. If I had to go to any rehabilitation center in the future, I would definitely go back to Baypointe in Brockton. I recommend this place to anyone who needs the services. Sincerely, A very satisfied patient.

Not4grabs

Clean, very attentive, great staff, plenty of activities, there is a hair salon, a movie room, a computer room, small library, a small pub, never a dull moment

Inacia Diaz

The receptionist at this building is very unprofessional and unpleasant to approach. I know when I walk in a business the receptionist is the first person you will approach and you want them to be helpful professional that way the business place is successful. But my experience with this receptionist was far worst customer service I dealt with. Who is she to say that my mom can not work here because she speaks a little bit of English. Someone from this facility called my mom for a interview and she forgot the name of the person this where all the madness came from. Had my mom shaking and scared. My mom is just trying to do better there are so many people not wanting to work my mom 59 year old still wants to.