South Burlington Mazda

Abby Kendall

The service is always great, reliable, I feel like they take good care of my vehicle without breaking the bank. Mechanics and sales staff don’t push and it always feels like a good conversation. The video summaries of recommended service is a great feature. Highly recommend.

Edward Butzirus

Hands down the most impressive, all around, team-executed customer service experience of my entire life - at a car dealership, no less. I have been in customer service my entire life and what Burlington Mazda did to accommodate our family and specifically, my daughter, was eye watering. Charlie in Service went well beyond my expectations and over-delivered in every regard. Our technician, Gary, not only performed the most through multi-point inspection in the industry, he recorded the entire process and sent us the video - remarkable on every level. I’ll quickly rewind back to the car buying experience where Ryan, our sales agent and Chris, the Sales Manager treated us like family from start to finish. No question about it, I will buy multiple vehicles from this one-of-a-kind organization and recommend them to everyone I know. Keep up the amazing work, Burlington Mazda as you have set the bar for the industry and are the model for the community to emulate.

Daniel Della-Badia

My first experience with South Burlington Mazda was in the middle of COVID-era car buying. Despite all of the challenges this created for the process, the team here went above and beyond in locating my vehicle in the combination that I wanted, and did so quickly. They also provided me (by far) the most competitive rate for it when compared to all other Mazda dealerships in NH, NY, and beyond. My salesman, Ryan, was excellent, as were Chris and the rest of the team. To be great in the sales arena is one thing, but to then back it up with an outstanding service department is rare. But yet again, they delivered. Shawna, Charlie, and Kyle in service have been caring, fair, and flexible when I had a challenging situation with my vehicle, and always went above and beyond to rectify any concerns I might have had. Gary, one of their lead techs, is top-notch and exercises more care and attention to detail with my vehicle than I have ever seen with any dealership. In summary, South Burlington Mazda has been the best dealership I have ever worked with, from sales, to service, to the staff, and beyond. We returned a few months later and bought a second vehicle from them, and I will be referring my family and friends. If they continue to provide outstanding service, I am confident that finding a place to buy my next vehicle will be an easy decision.

Dwayne Carpenter

Best car buying experience I've ever had! I purchased my Mazda a week ago from South Burlington Mazda, and I am absolutely impressed by the quality of their customer service. From my experience with Laird and Chris during my purchase, to scheduling and completing the undercoating with Shawna, Kyle, and Charles, I have had nothing but amazing service. The Sales and Service staff here are very knowledgeable, courteous, and professional. I highly recommend this dealership, and look forward to doing business with them again in the future.