Better Business Bureau Serving Eastern MA, ME, RI & VT

You have to fill them out online

Hi Loretta. You can contact your state's Attorney General's Office or your state's Office of Consumer Affairs and Business Regulation, and they'll be able to assist you with your question. I can provide you with a link to some BBB tips and resources regarding everything from financing to building to repairing your home, here: https://www.bbb.org/all/your-home-hq.

Hi Rory! I would encourage you to look through your rental contract, if you haven't already, to see what the terms are. You can file a complaint with BBB here at https://www.bbb.org/file-a-complaint/search or leave a review at https://www.bbb.org/leave-a-review. You can also reach out to your state's Attorney Generals Office for help. I'm attaching a resource here with tips for finding storage units, it may be helpful in the future: https://www.bbb.org/article/tips/18260-bbb-tip-storage-units.

Hi David! We encourage you to reach out to the Attorney General of Massachusetts office. You can speak with a consumer specialist at (617) 727-8400, or you can visit the Attorney General website for other contact options here: https://www.mass.gov/orgs/office-of-attorney-general-maura-healey.

Hey Mark! Thanks for reaching out to us! Here is the BBB Business Profile for Central Towing: https://www.bbb.org/us/ma/weymouth/profile/towing-company/central-towing-0021-24491. For your other question regarding the legality of fees, you'll need to check with the Office of Consumer Affairs and Business Regulation. I'm attaching the link to their website here: https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation. Hope this helps! Have a great day.

Hi! You can find more information on Auto Warranties and Service Contracts from the FTC here: https://www.consumer.ftc.gov/articles/auto-warranties-and-service-contracts. We recommend you reach out to the FTC and/or your state attorney's office.

🤷‍♀️ not sure I've ever experienced that... guess it depends on "what you're doing" on Google??

Hi William, BBB assists in disputes that relate to marketplace issues experienced with the services or products a business provides. Here is more information on the complaint process: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started. You can also find more information about rent increase from mass.gov at https://www.mass.gov/info-details/tenant-rights#:~:text=Rent%20Increases%3A%20There%20is%20no,with%20the%20new%20monthly%20rent).

Hi Alexine, Thank you for reaching out. TruGreen is headquartered in Tennessee, and you would need to file a complaint with that Better Business Bureau. Here is the direct link, https://www.bbb.org/us/tn/memphis/profile/lawn-maintenance/trugreen-0543-1000545

Hi Donna, We do not have any information on Oceanside Hot Tube in Hampton, NH or Hampden, ME. You can look up other hot tub retailers in your area by going to bbb.org.

Hi Emelia, It looks like we do not have any complaints against Bay State College in Boston. You can check out their BBB Business Profile here: bbb.org/us/ma/boston/profile/college-and-university/bay-state-college-0021-14974

Hi Kevin. Unfortunately, we do not seem to have any details on that business. You can look up other similar businesses at BBB.org and search in your area! Hope this helps.

Hi Brian, unfortunately we do not have any information on that specific business based out of Boston. However, if you search our website for 'online car dealers' in the Boston area, you will be able to see more information listed for those businesses, as well as Accredited Businesses. We hope this helps!

Hi Sharon, BBB warns of social security scams that are used to commit identity theft and fraud. Never give your personal information to unsolicited callers, and remember the SSA will never call you asking for your Social Security number. For more information on this scam, visit our website and search for IRS scams - we hope this helps!

Hi Irving, to help stop robocalls, you can report unwanted calls to the FTC at ftc.gov/complaint. You can also file a complaint with the National Do Not Call List. Be sure if you pick up the phone that you don't respond but instead hang up, without pressing any buttons. If your phone provider offers call-blocking technologies you can look into those options as well. We hope this helps, have a great day.

Hello, we do not have any information on Debt Relief Dept. located in Boston, MA. Here is a list of debt relief services we have information on located near Boston: https://www.bbb.org/us/ma/boston/category/debt-relief-services. Here are tips on debt relief services: https://www.bbb.org/article/tips/14106-tip-credit-repair-and-debt-relief-services. We hope this helps.

Hi Billy, BBB assists in disputes that relate to marketplace issues experienced with the services or products a business provides. Here is more information on the complaint process: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started. You can also find a lawyer through BBB's website or find tips on hiring a lawyer here: https://www.bbb.org/article/tips/14099-bbb-tip-hiring-a-lawyer

Hi Ana, You can review the online complaint process here: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started If you still need more assistance, please call our office at (508) 652-4800 for more assistance.

Hi Jae, unfortunately, Better Business Bureau does not handle employer/employee disputes. You can contact your State Labor Office for more information on the steps you can take. Hope this helps!

Hi LaVerne, unfortunately we don't have information on this product. However, Riddex is not an Accredited Business, but there is a BBB Business Profile with the Florida BBB, if you need more information. Hope this helps!

. Sweepstakes Audit Bureau

Hi Erin, Citizens Financial Group is not a BBB Accredited Business.

Simply go to BBB.org to search for a business profile

Hi Adrea, here are the search results for moving companies near North Andover, MA. -- https://go.bbb.org/2EgNhF9

Good afternoon; Happy to help -- here is a list of those within our BBB Community! https://www.bbb.org/us/ma/category/moving-companies/accredited

Good morning; if you have a complaint against a business you can file at bbb.org -- however, we do not handle employee vs employer. If in MA you can go https://www.mass.gov/how-to/file-a-workplace-complaint

Hi Jaye, there are five main factors that determine your credit score, including your payment history, amounts owed, length of credit history, types of credit, and new credit. Payment history and amounts owed make up the largest percent of a credit report, so it's important to keep your accounts in good standing. Check out your credit report through one of the three main Credit Reporting Agencies for more information.

Hi Lynne, if you used a credit card your purchase will be protected under the Fair Credit Billing Act. If you did not receive the item, or the item was not delivered as agreed, you may dispute the charges and withhold payment. Send your dispute in a timely manner because it must get to the business within 60 days after the first bill was mailed. The business must recognize the complaint within 30 days of receiving it and resolve the complaint within two billing cycles. Visit the FTC's website for more information or file a complaint with BBB. Have a great day!

Hi Leah, SFE Energy based in Mississauga, ON is not an Accredited Business. They currently have an F rating and 20 negative reviews on their Business Profile. You can learn more by visiting our website and searching for SFE Energy, as this business is out of our service area of E. MA, ME, RI & VT. Hope this helps!

Hi Irving, there is one complaint for Wagon Wheel Campground based in Warwick, MA. If you have any additional questions about this business, feel free to contact us on the BBB website or via phone. Hope this helps!

Hi Heather, if you have any questions about a specific business or how to look up a business, feel free to contact us on the BBB website or via phone.

Good morning, if you have any questions about this business, feel free to reach out to us on our website or via phone!

Hi Marina, if you have any questions about a specific business or how to look up a business, feel free to contact us on the BBB website or via phone.

Hi Brian, I apologize for the late response. If you have any questions about this business, feel free to reach out to us on our website or via phone!

Hi Sara, sorry for the late reply. Lemon laws are different for each state, you can find a list of all the lemon laws for each state on the BBB website. Feel free to contact us if you have any additional questions. I hope this helps!

I'm sorry to hear of your frustration! I would advise you contact us on the BBB website so we can look up your service provider and lead you to their BBB Business Profile where you can leave a customer review or file a complaint.

Hi Andrea, sorry for the late response. I don't see anything in our BBB records about JH1 Property Management. I would advise reaching out to us on our website or via phone so we can assist you.

Hi Jack, I apologize for the late response. If you have any questions about this business, feel free to reach out to us on our website or via phone!

Hi Rita, I apologize for the delay in response. Advance America Cash Advance Centers Inc is headquartered in Spartanburg, SC. If you have questions about this business, feel free to reach out to BBB of Upstate South Carolina. Hope this helps!

Hi Christopher, I apologize for the delay in response. For any questions about this business, feel free to reach out to us on our website or via phone.

Hi Cindy, sorry for the delayed response. Yes, this BBB covers Eastern MA, ME, RI & VT!

Hi Bryan, sorry for the delayed response and for your frustration! I believe you are looking for Netspend Corporation, which is headquartered in Austin, TX. If you have questions about this business, feel free to reach out to BBB serving the Heart of Texas. Hope this helps!

Hi Elanderson, sorry for the late response. To check out a specific business's BBB Business Profile, go to the BBB website and type in the business name where it says "Find" and the location of the business where it says "Near". You can also type in the business's name and then "BBB" in Google Search and the business's BBB Business Profile should come up. If you have any further questions, feel free to reach out to us!

Hi Ivette, sorry for the delayed response. Lemon laws are different for every state, you can find a listing of all the lemon laws for each state on the BBB website. Feel free to reach out to us if you have any additional questions. Hope this helps!

Hi John, I apologize for the delay in response. Vitalix is headquartered in Tampa, FL. If you have questions about this business, feel free to reach out to the BBB of West Florida. Hope this helps!

Hi Diana, I apologize for the delay in response. Instacart is headquartered in San Francisco, CA. If you have questions about this business, feel free to reach out to the Golden Gate Better Business Bureau. Hope this helps!

Hi Bill, sorry for the delayed response. While merchants can set a limit of $10 for credit card purchases, there is nothing in the law about limits for debit card purchases. Hope this helps!

Hi Liz, sorry for the late response. To check out a business, go to the BBB website and type in the business name where it says "Find" and the location of the business where it says "Near". You can also type in the business's name and then "BBB" in Google Search and the business's BBB Business Profile should come up. If you have any further questions, feel free to reach out to us!

Good morning, I apologize for the delay in response. Provident Lending Group is headquartered in Glendale, CA. If you have questions about this business, feel free to reach out to BBB of Los Angeles & Silicon Valley. Hope this helps!

Hi Linda, I apologize for the delay in response. Vivint Solar is headquartered in Provo, Utah. If you have questions about this business, feel free to reach out to BBB Serving Utah. Hope this helps!