Solar Source

Shannon Patro

Solar Source is the best! We had a full solar system installed during our new home build and Solar Source did a perfect job. Our project manager and install team were very professional, knowledgeable and efficient. Solar Source handled all aspects of the project so well and truly made it stress free. Thanks so much, Solar Source!

shirley cicero

What I enjoyed the most about using Solar Source is their commitment and integrity. We had some initial issues with our solar pool heater install due to where our pump is located and where the panels were. Solar source was awesome troubleshooting and getting it figured out. They stood by their word to make sure we had a good quality product. Dan the tech manager was awesome and very patient. The installers were always polite. If I ever have to get another system again it will only be through solar source because they stand behind their product and their word.

Steve Solomon

A lot of negotiating to get a reasonable price for the replacement of my pool solar panels. The installment team broke a roof tile but was able to repair and and found me a used plastic control box. All in all no complaint and all is well. Panels doing there job.

Kim Horton

I used Solar Source to install panels for my pool four years ago. That experience was pretty decent. I haven't had any issues with the product. I needed to have my tile roof replaced. The roofing company had somebody they use for this purpose, but I went back to Solar Source to take the panels down and put them back up. Solar Source was $400 more, but I wanted to make sure any warranties wouldn't be invalidated. I found out a this time that they had installed different panels than were listed on my contract at the initial install. There were supposed to be 7 of a certain size but they had instead installed 8 smaller ones. I was not notified of this change at the time and I don't really know what the cost difference should have been or the difference in heating output or why this change was even made in the first place. The cost for panel removal and replacement is based on the quantity and not the size. They adjusted their quote for the panel move to match the contract, which seemed very fair to me. From there the experience was very different as they definitely don't prioritize customers with panel moves as opposed to their install jobs. They only do panel moves on Fridays and its a minimum of two weeks out. For taking the panels down for the roof install, it was two weeks. When the roof was complete, it was over three weeks from the time I called to get it scheduled, which took two phone calls. They showed up at 8 am on that morning. It started raining so they had to quit. It rained for 20 minutes and then was a bright sunny day. They didn't come back. I called the office that same day to reschedule. They said they'd call me to reschedule. Two days into the following week, I had to call again. At that point it was another two weeks out because other customers were scheduled in front of me. I was unhappy due to not being able to put my car in my garage (holding solar panels for months) and not being able to use my pool for Memorial Day guests. I felt they should figure out how to work it into their schedule since they abandoned the job and didn't return the day it rained for 20 minutes. Not that I don't understand they can't work on the roof in the rain, but they could have come back. The lady on the phone offered an additional discount, but that was not provided at billing time. When I reached out, they responded that they felt that discount they gave me up front for the variance in the product they installed vs what they contracted four years ago was sufficient for their bad service this time. My advice to anyone looking at this company is to make sure they deliver the product they write in your contract and also don't use them if you need your panels moved for a roofing install.