White's Furniture & Accessories

Anthony Minni

Went to Whites Furniture and had a bad experience let me tell you what happened. My wife & I were looking for a dining room set and was greeted at the door by Bill Monti. We didn't need help, while browsing around found what we wanted, and went to find a sales associate to help us. We found Sharita James who was extremely helpful. When she went to retrieve prices , she came back and said Bill was going to help us because he greeted us at the door. Bill Monti came back and provided us only with furniture price and said nothing about protection plan, which we would have purchased. He gave us a total we asked him to write down the price because we were going to do comparison shopping. That's when he got extremely rude and said I've been selling furniture 21 years and he won't be shopped. We said who is going to spend $4200.00 for a dining room table without shopping around? Bill once again rudely repeated, I've been selling furniture for 21 years and won't be shopped. We gave him back his card and left the store AND WILL NEVER BE BACK!! One good note, we drove all the way Gainesville to Wood You Furniture and found a beautiful Dining Room table all solid wood no veneer with 6 chairs and a coffee table. We picked the stain colors & paint and they do it for you and deliver it all for $3600. Bill Monti was extremely insulting and very rude and would never recommend anyone at shop Whites Furniture. Here we are over a year ago and if you read the reply they give about thousands of repeat customers they seem not to care at all about the ones that were not treated correctly or the sale's they miss because of the sales guy Bill Monte. Either way the feedback reply nothing but lip service. Which is ok I'm sure we weren't the only younger family that got that wonderful treatment. Just wanted to update my feedback. Thank You

Karen Frantz

Apparently felt we didn't look like people there to spend money... Went elsewhere

Tony DeRose

Best staff and service! Excellent furniture. Highly recommended!!

D B

I ordered my Laz boy recliner and it took 8 months to receive it. Once it was delivered it was defective, I had them come pick it up and asked for them to order me a replacement. I was directed to speak to the service manger “Noelle Vaughn”. I have to tell you she was the rudest person I ever had too deal with! She should not be dealing with the public! The store asked to see if they could repair it to my satisfaction, I did give them a chance, but I was not surprised that they did not do a good job at all, it was actually worse. I had a friend go with me for a second opinion. They couldn’t believe how unprofessional this Noelle was! I refused the chair and did get money back, but Laz Boy should have never sent out a defective chair. I saw the same chair in another store but after this I won’t purchase Laz Boy products or ever shop at “White’s Furniture.