The Home Depot

Rita Garcia

After 40 years of wanting a Weber grill I was thrilled to finally purchase one from from Home Depot, Pinellas Park. They even honored a price match from Amazon! Sadly the regulator was defective...so I called and customer service said I'd have to bring it back, I had no way to load it up to return. I asked to speak with a manager and I got "Bill". Wow! What a gem, he didnt hesitate to help, he promised to get an associate to either bring a new grill or bring a replacement part. The next day I received a call from an extremely polite associate he told me someone would assemble the Grill and bring it the next afternoon. Next day around 11:30, two very nice Home Depot employees showed up with a replacement Weber, took it to my screened room and hooked it up to the tank. These men were so nice and really went out of their way so I wish to thank them as well. Great customer service, highly recommend

Jordan Pelletz

Went to go get a drill, only to find that the one I was looking for was packaged on the very top shelf of an aisle and wrapped in a pallet. The staff immediately went and got a forklift to get the pallet down just to get my one item I wanted. That is great customer service, and I'll specifically come back to this location because of this experience.

Sandra Green

I needed to have a key made, it wasn't very crowded. I had no idea where they did the keys, I asked the girls at the front where did they make the keys? They told me at tool's. I walk there, looking around a very nice employee told me to give her a minute and she'd be right there. She came back she was very nice a helpful I had a different type key 🔑 she said she wasn't sure if it would work! Just get one for now see if it works. It worked great. Thank you.

Ashley Lenzo

My husband and I needed to have our kitchen remodeled because our condo didn’t come with a dishwasher or a place to put one. We signed the paperwork and set everything up in May. In May we were told 6-8 weeks until our kitchen is done. That would have put us, at the latest, in the first week of August. We are now in the first week of November and my kitchen only has cabinets installed. No countertops, no sink, no dishwasher, no backsplash, and none of that can be done without the countertops. Im beyond fed up. I’ve been so calm and nice about it, but now I’m being told that my kitchen still won’t be done before Thanksgiving! I won’t be able to cook my family Thanksgiving dinner this year. I still haven’t had a call from management to make it right. They know I’m upset, they just don’t care. I won’t be using Home Depot for either of our bathroom remodeling and I’ll be making sure none of my family or friends do either.