UPS Customer Center

Category: Shipping and mailing service in New York

Address: 4215 Boston Post Rd, The Bronx, NY 10803, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Consuelo Rodriguez

Jul 12, 2022

Horrible Customer Service. If A Reciever Is Confirming Their Identity With Documents, & Their ID Has A Matching Photo, Then Give The Reciever Their Package. WHY ARE YOU MAKING AN ISSUE ABOUT HANDING THEIR PACKAGE TO THEM❓️Everyone is waiting on DMV appointments to update their address. Please use your common sense to verify identity in other ways especially if photos and documents match. Please provide better customer service or replace all staff members with better employees.💯

Shelly-ann Millwood

Mar 6, 2022

Went to ups to drop off packages the other day, two male employees greeted me , they help me with my packages, it was fast and they were very efficient. Also i want to thank Mike for helping me out the other day , he did a fantastic job.

M B

Sep 11, 2021

Staff was friendly however masks were not worn. Why is that so? The pandemic is still going on and you guys are serving the community; therefore you must show that you care and serve as example to the community you operate in. I was disturbed to see all Staff members together without masks and serving all the people in and out of the place.

Jordan Hahn

Jul 7, 2021

After packages had not been delivered to my business - with false claims that no one was there at my business - I was told that I could pick up the business-critical shipments tonight. I was told I'd hear from someone in the distribution center, but that didn't happen. I made it to the center shortly before it closes to find that my packages weren't there. I was advised that if I actually wanted my business to receive packages, I should have them held at this depot and pick them up myself. This company is really slipping.

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Questions & Answers

Do they notarized documents at this location?

Maureen Salkey | Sep 2, 2021
Xavier Dent | Sep 2, 2021

No they don't UPS doesn't notarize documents at all anywhere

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Can I drop off an item to be boxed. I already have a shipping label from the vendor?

Kevin Reith | Aug 3, 2022
Christopher Payne | Aug 3, 2022

No. They will not box any item for you. It has to be packaged for shipment.

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Hi does this UPS location are able to take Amazon return’s for free shipping and to pack up the returned items from Amazon for free?

Jason Santiago | Jun 4, 2022
Phil B | Jun 4, 2022

Hello yes if you have a QR code so than they can ship it. It all depends on what return option you select when returning items back to Amazon. For example you can return pre packaged labels at Staples but at Kohls with your QR code they will scan it and pack and ship for you. I believe UPS does that bit when I did it I had to already pack my item. Also I believe whole foods accepts returns as well. I hope this helps. Thank you.

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Can i return my verizon set top boxes and router here?

Slayyed G | Apr 5, 2022
UPS Customer Center | Apr 5, 2022

Hey, thank you for reaching out to us. Yes, you are able to return your prepackaged and labeled shipments at this location. -Joseph

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Are you guys hiring?

Edward Cabrejas Jr | Sep 2, 2021
UPS Customer Center | Sep 2, 2021

Thank you for you interest in working at UPS. You can find current employment opportunities at www.upsjobs.com. -Becky.

Can I bring the Id of somebody else who package I have to pick up my girlfriend is pregnant so can I jus use her id ?

tamel kincaid | Sep 2, 2021
UPS Customer Center | Sep 2, 2021

To be able to pick it up a government photo ID would be needed with a matching name or address.

Hello, I'm a prior employee of UPS in the Tuckahoe facility who had worked a year and a half ago; due to unprecedented family complications, I ended up leaving on my third day to TX unfortunately, is there someone I can speak to regarding this?

Michael Meurer | Sep 2, 2020
Denise Coates | Sep 2, 2020

I'd suggest you apply @ the Tx UPS and take it fr there not mentioning Tuckahoe unless asked. 3days isn't a good look with any excuse. IJS.....

Can drop off return merchandise

Gigi Garcia | Sep 3, 2019
Valentin Acabeo | Sep 3, 2019

Yes, any packages received via UPS will be accepted for return to company.

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does ups pick up from home

bernard mack | Sep 3, 2019
Gio | Sep 3, 2019

Yes.. however there is no specific time. They only provide timeframes.

I’ve been waiting on my package for 3 weeks and ontop of that I was suppose to receive a call from a work at your location today on the 12/11/18 Between 9-10am and yea I have yet to get a call. I was told that my phone was “busy” when someone tried

RAGING DAVE | Sep 3, 2019
Gio | Sep 3, 2019

I dont work there but it's a back log of deliveries why I heard

what is the latest I can drop off a express shipping package there

Alisa Schray | Sep 3, 2018
Chris Andrews | Sep 3, 2018

Close at 9 pm

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Do you make home pickups

Blondina Tuitt | Sep 3, 2018
Rayjin Cajun | Sep 3, 2018

Yes

how long are you open today

Claudette Mobley | Sep 3, 2018
C Wyatt | Sep 3, 2018

They are open to mail packages until 5, not sure if later for pickup

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