Brassworks Fine Home Details

Marc Lamson

If you are considering investing in a high quality fireplace, firepit, or grill, and you are unsure of what to buy and where to buy, take some time to visit Brassworks. Jeff is a rare and valuable combination of experience, patience and a general care, curiosity and passion for his client’s projects. We were working on our outdoor patio and thought we wanted an outdoor fireplace. After a visit to the showroom and a discussion with Jeff, he was able to help us realize what we really needed was a firepit vs. a fireplace. It was less expensive than our original plan and turned out amazing – exactly what we wanted. And yes, we poked around other places to buy because we like to be thorough. As expected, we experienced the typical response from these other places - not excited to help us and not very knowledgeable. So, felt good buying from Brassworks – they earned an appreciated our business. A month later, we had a question, and rather than a quick answer over the phone, Jeff volunteered to drive to our home, and came down on a Friday night after hours. We are thrilled with our experience and the results of our project. You will be too.

Robert Blasi

We ended up buying a gas fireplace insert from them and the entire experience was excellent. We visited 5 showrooms around RI and MA, but nobody compared to Dave McCarthy and Brassworks. He took his time to give us a relaxed informal presentation of all the features and pros and cons of the various units and answered all questions to our full understanding. Everyone associated with the company, including the installer and subcontractors, were excellent to deal with and very professional. The unit we bought looks great and operates as advertised to our full satisfaction. We are very happy with our decision and highly recommend them.

Arthur DeFelice

We bought a wood stove insert from Jeff, who came into our home personally to talk about the stove, different options, and how to use it most efficiently. When Jeff told us the insert would heat our entire house I had my doubts. But here we are in mid-November, and we haven’t had to turn our heat on yet! Sale and installation both were extremely professional, efficient, and reasonably priced. We would recommend Brassworks without hesitation.

Melissa Johnston

We have been impressed with the care and service that we have received from Brassworks. We purchased a gas fireplace and also gas stove from them; as these appliances are our primary source of heat, we place a high value on reliability. Jeff and his team gave us good advice each step of the way. When our fireplace insert developed an intermittent problem caused by a manufacturing flaw, we deeply appreciated their commitment in diagnosing and resolving it. They went way beyond our expectation for service and we were able to enjoy trouble-free and cosy winter.