ABC Motorhome & Car Rentals

Dj S

Our original can rental at the airport didn't go as planned and ABC was able to rent us a car. Very friendly staff

P Pete

This was our 3rd time renting an RV from ABC. The first 2 experiences were 5 stars but not this past Aug. First, all the paperwork that was sent was lost. I know it was received because I was told by phone they had it. The checkout person was not friendly. It got worse from there. The 2018 Sunsetter RV they gave us did not have a working generator. They gave us a heavy portable one to use, that did not support the microwave and coffee maker together without having to reset/restart it. We had asked for a different RV but none was available for 3 hours...except for an RV with toilet issues. ("You might need to put a stick in it to get it to close when you flush") We found the fan in the bathroom did not work and the side door did not open/close properly. It came open 3 times when we were driving(yes it was locked). We did report all of this when we returned the RV and also sent an email. An apology would have been nice! 3 stars given because the RV was set up and waiting for us at our late arrival. Also the RV did not break down on us. Just so disappointed that they would treat a returning customer this way.

Monte Morgan

Terrible! Terrible! Terrible! The service was terrible from the start, 45 minutes to pick us up from the airport, what a way to start our vacation! Once we finally made it to the ABC RV Rental location the service and understanding of how to check us in and get us moving was terrible. Things to expect wrong with your RV when you arrive: Dirty (especially the bathroom), electrical problems (took all week to resolve with countless phone calls), torn or warn out drapes, smoke detector will fall of the ceiling, ladder for the bed above driver will not be secure (good luck kids), holes in the waste tube when you pump out the raw sewage, door to the camper is broken, wipers are broken, wheel alignment was way off, the vibration in the steering wheel was terrible, and many other issues. When returning the RV allow 2 hours, yes, the return process is that bad! Don’t bother to complain, they don’t care. After several phone calls they said they would refund $500, only refunded $250. There are several dings in the RV that they should have fixed with the insurance money they collected from previous customers. I wonder if they claimed the money and did not fix, is that or could that be insurance fraud??? If you are renting from them be prepared to pay for terrible service and a poor quality RV.

Bonnie Henderson

One of the best vacations of my life. We went in the fall, so the fishing was not that great, but the scenery was phenomenal. Thank you ABC Motorhome & Car Rental for making this happen. The best part was the freedom. We did not have to check in and out of hotels. We were able to roam around and explore the Kenai Penninsula at our own pace, eat our own food...even food we caught. : ) The RV was clean and comfortable. I love that they have a community refrigerator and supply table, so we did not have to buy staples like salt, or ketchup, or jelly. There were gallons of drinking water that previous campers did not use, left for us to use. And we left what we did not use for someone else. Nice!